Full job description
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
As a Business Operations Coordinator for Wyndham Destinations this person will be responsible for delivering quality support for our Sales and Marketing processes. This person provides exceptional customer service to all guests and business partners, ensures that operational processes and procedures are met, protects data integrity throughout our systems, and partners with their team and leadership to implement changes or new initiatives. As part of the Business Operations team, this individual helps support the steps to put the world on vacation and make memories of a lifetime!
How You’ll Shine:
- Provide exceptional customer service to our guests, business partners, and team
- Identify ways in which to improve our customer service or processes
- Collect and/or validate data when interacting with our guests to ensure they receive the best experience with us
- Manage and protect company assets through all interactions
- Understand and implement operational procedures that govern our business
- Support new initiatives and help teams that are impacted by these changes
- Maintain daily, weekly, monthly, or quarterly reporting needs
- Successfully leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise
You will partner with:
- Sales and Marketing teams
- Human Resources
- Resort Operations leadership
- Wyndham Corporate
Examples of projects you will work on:
- Validating data and reporting or answering questions from onsite business partners
- Supporting the integration of new processes and procedures
- Lodge and Modify all incoming reservations
- Audit and Analyze the inventory daily
What You’ll Bring:
- Proficient in Microsoft Office
- Have availability to support the business throughout weekends and holidays
- Experience delivering outstanding customer service, with excitement!
Job Type: Full-time
Pay: $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Work Location: In person
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