Job Responsibilities: Account Manager
Salary: $20-30/Hour
Company: Aetna
Location: Jackson, USA
Educational requirements: Bachelor's Degree
Activity Description
We're seeking out customer-targeted individuals to sign up for our Pharmacy Account control team. As an Account supervisor for our team, you may have the opportunity to examine and train in all lines of enterprise that we aid. In this role, you will be answerable for serving as a consultative partner operating without delay with customers and key stakeholders supporting to support all activities related to our customers’ pharmacy benefit plans (i.E. Putting in place new plans, optimizing plan modifications, reading complicated troubles, figuring out root motive, assisting with riding sensible and innovative solutions, and so on.).
Additionally, you may be required to demonstrate a excessive level of first-class in customer service via the execution of accuracy, responsiveness, reliability, showing enterprise acumen and professionalism on each interaction in a quick-paced account control environment. In this Pharmacy Account manager function, you may also be provided three to 7 weeks of in depth trainer lead education and peer mentoring in our business, Medicaid, Medicare, and organization institution Waiver Plan (EGWP) traces of enterprise.
Required Qualifications
- Three+ years of enjoy in a consumer / customer support based environment or in a preceding Account supervisor function
- 1+ years of experience with Microsoft workplace Suite with a focal point on Excel, powerpoint, word, Outlook, and internet applications
- Motivation to learn and grow with an business enterprise
- Brilliant customer/customer service abilties
- Top-notch verbal and written communication skill
- Splendid organizational and time management talents
- Capacity to multitask- i.E., handle more than one initiatives / priorities on an ongoing basis
- Exceptional interpersonal and collaborative abilties with the ability to work in a team surroundings
- Able to work independently in a fast paced and changing work surroundings with quick turnaround
- Calls for attention to element and the capability to meet deadlines with an expansion of duties
- Potential to paintings efficaciously with multiple purposeful regions
- Capability to exercise professional judgment in looking ahead to, analyzing and resolving patron troubles.
- Capability to creatively resolve troubles while managing a mess of variables wherein preferred resolutions do no longer exist
- Potential to investigate and interpret preferred enterprise periodicals, expert journals, and commercial enterprise correspondence
- Capacity to travel 10 -15%
Preferred Qualifications
- knowledge of prescription gain management (pbm) industry beneficial but not required
- revel in running with more than one intranet and extranet systems, crm, or adjudication systems (i.e., salesforce, peoplesafe, as400 device knowledge, etc.)
Training
- Excessive college diploma or GED required
- Bachelor’s degree desired
Enterprise assessment
Bring your heart to CVS health each one of us at CVS fitness shares a single, clean reason: Bringing our coronary heart to each second of your fitness. This motive guides our dedication to delivering improved human-centric health take care of a rapidly changing international. Anchored in our emblem — with coronary heart at its middle — our purpose sends a personal message that how we supply our offerings is just as critical as what we supply. Our coronary heart At paintings Behaviors™ guide this purpose. We want all of us who works at CVS health to sense empowered by using the role they play in remodeling our subculture and accelerating our capacity to innovate and deliver answers to make health care extra non-public, convenient and cheap. We strive to promote and preserve a culture of variety, inclusion and belonging every day. CVS fitness is an affirmative action employer, and is an same opportunity organization, as are the doctor-owned companies for which CVS fitness gives management services. We do no longer discriminate in recruiting, hiring, advertising, or any other personnel motion primarily based on race, ethnicity, shade, countrywide starting place, intercourse/gender, sexual orientation, gender identity or expression, religion, age, disability, blanketed veteran status, or another function protected via relevant federal, kingdom, or neighborhood law. We proudly help and inspire human beings with navy enjoy (energetic, veterans, reservists and national guard) as well as navy spouses to use for CVS fitness process possibilities.
