Account Manager

Full job description

Ryerson has an opportunity for an Account Manager position to join our Sales team in the Ohio and Pennsylvania market. As an Account Manager you are responsible for developing customer personnel trust and confidence in Ryerson and its representatives.

The future will be made from metal. At Ryerson, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place.

This position will work remote, and can sit anywhere between Columbus, OH, and Pittsburg, PA.

Roles and Responsibilities:
 

• Quickly builds strong relationships with contacts at all levels across a variety of functions within customer organizations but especially with purchasing decision makers
• Communicate regularly to customers about industry and economic trends and Ryerson’s ability to assist customers in adapting to change
• Works with service center and regional sales/product management to develop quotations and contract proposals that are responsive to customer needs and result in profitable sales for Ryerson
• Understands and keeps up-to-date on the competitive environment and provides market intelligence to sales management to help shape service center sales strategies, price levels and working capital decisions
• Increases revenue from assigned customers by increasing product lines or items sold and converting general line sales to fabrication sales
• Involves service center management, regional management, Global Accounts, or other corporate management, and Ryerson supplier representatives in establishing and maintaining relationships at all levels of customer organization
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Position Requirements:
• Bachelor’s degree preferred (preferably in marketing, business or a related field of study) or related experience

• Minimum of 5-7 years previous sales experience in metals service center industry or similar industrial sales background / industry
• Proficiency with MS Office a must, SAP and Salesforce.com experience highly desired
• Strong business acumen with excellent customer service, interpersonal and both oral, and written communication skills; persuasive negotiation skills
• Effective problem-solving/conflict resolution skills and the ability to maintain confidentiality
• Aggressive, competitive, and self-motivated attitude is essential
• Keen attention to detail with a strong aptitude for math
• Understanding for Inventory Management in order to support JIT needs for customer

Experience Required: 5 - 7 Years

Education Required: Bachelors Degree Preferred