Accounts Receivable Coordinator/Collections

Full job description

To assist the locations with research/training. This position will also apply payments, research for sites and customers, reverse CC chargebacks and NSF checks, create adjustments for payments/credit memos, and apply corporate receipts. May assist Analysts, Bank Recon Supervisors, AP, IT and
Managers/Controllers in the field.

Essential Job Duties:

• Reinstates invoice amounts from NSF check returns and credit card charge backs.
• Process payment transfers.
• Research and apply bank recon adjustments.
• Apply payments received, customer, UPS and corporate.
• Enter customer rebates.
• Research payment applications and adjust incorrect payments applications by the branch personnel.
• Assign bad debt accounts to collection agencies.
• Set up I/C accounts.
• Assumes other duties as assigned.
• Approving credits, submission of tax certificates and credit of tax, management of complex accounts, contacting customers for payment, and other tasks as requested.
• Must have a ‘can do’ attitude with the ability to multitask in a fast-paced environment, as well as work within a team.
• The candidate should be computer literate with Microsoft excel knowledge.

May Perform Additional Duties As Assigned For LKQ Services:

• Prepares reports as required by management.
• Reduces AR delinquency by emailing and calling customers.
• Prepares, sorts, copies, files, and mail invoices, receipts, checks, and correspondence.
• Prepares weekly manual deposits.
• Answers phone to assist customers with payments.
• Opens mail daily.

Education & Experience

• Minimum of 3+ years’ experience in collections
• Conduct account research and analysis
• Prepare and maintain various aging reports
• Ability to prioritize, problem-solve, and multi-task
• Interact with customers to resolve outstanding issues and disputes
• Manage workload while taking inbound and making outbound calls
• Excellent communication and strong customer service skills.
• Solid Microsoft Office skills required - Word, Excel, Outlook
• Identify and execute necessary adjustments

Benefits:

• Health/Dental/Vision Insurance
• Paid Time Off
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Assistance Program
• Employee Discounts