Administrative Assistant I

Full job description

We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, and thrive in a fast-paced environment. In order to maintain our high level of delivery standards and meet our customer’s needs, the Wayfair Distribution team plays a key role in improving customer satisfaction and driving repeat business. We’ve been busy building a best-in-class logistics network that allows us to delight customers by speeding up deliveries, adding services, and reducing damage using our own physical, asset-based warehouses. We are looking for talented hard-working individuals to join our growing team – your professional home awaits you at Wayfair!

Hourly Pay

• $18.50/hr

Shift

• Sunday - Wednesday 6:00am - 4:30pm

Benefits (Start Day 1!)

• Peak Retention Bonus
• Referral bonuses
• Overtime hours & pay
• Job Security
• 401(k) with company match
• Wayfair company discount
• Health benefits start day one
• Growth opportunities (Conversions, Promotions, and more!)

What You’ll Do

• In the Administrative Assistant role, you will support both warehouse operations and business functions. You will simultaneously balance multiple warehouse projects while providing general office support.

• You will perform extensive and accurate data entry, mine for data, and construct meaningful, actionable reports (e.g. creating monthly PowerPoint for the break room and updating our UPH forecast daily).

• You will be responsible for purchasing and managing the inventory of supplies for the warehouse.

• You will schedule all incoming truckload, LTL and shuttle shipments for the warehouse as well as all returns shipments; yard management.

• You will keep track of outbound truckloads.

• You will oversee the invoicing for maintenance and utilities weekly/monthly.

• You will retrieve all paperwork from each department daily and file paperwork accordingly.

• You will perform other job-related duties and responsibilities as may be assigned to you from time to time (i.e. process calls or emails to service customers when call demand dictates).

What You’ll Need:

• Excellent relationship building, negotiation, and communication skills.
• Service and warehousing/fulfillment experience.
• Knowledge in Microsoft Office and Excel.
• Ability to solve problems by thinking analytically, creatively, and handle stressful customer interactions via telephone and email.
• Ability to use a computer keyboard, computer screen, telephone headset and telephone system.
• Regular and reliable attendance is an essential function of this position.
• Ability to alternate sitting and standing throughout an 8-hour period, and sometimes longer.
• Ability to perform all above-mentioned duties with or without accommodations.

Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.