Administrative Services Specialist

Full job description

Position Overview

The Administrative Services Specialist reviews client data to determine its accuracy for loading to the RGA Re Administration system. This includes: review of pre and post processing reports, trend analysis, resolution of problems. Acts as the primary client contact for administration issues. Works with various areas in Operations to implement electronic format changes.

 

Responsibilities

• Review data reports to identify trends and provide analysis to determine if client data meets requirements for uploading to the RGA Re Administration System.
• Resolve errors through data investigation and client contact. Manage statement inventory within Administrative Services guidelines. Resolve Retro issues as needed.
• Generate accounting entries for premium, allowances, and other various accounts to accurately reflect receipts for assigned block of client business.
• Regularly review data quality reports such as, Gross-up, Suspense Policy Report, Discrepancy Report and others determined by management to ensure that assigned client companies are within accepted tolerances and that problems can be identified and resolved.
• Analyze pre-conversion premium reporting data structure from the client and translate to the RGA Re system data requirements. Coordinate action between clients, and System Treaty Administration, Treaty Development, Administrative Services, and Electronic Conversion Department.
• Maintain regular and predictable attendance.
• Perform other duties/projects as assigned.

Requirements

Education and Experience

Required:

• Bachelor’s degree or equivalent work experience.
• 0-2 years experience

Preferred:

• Progress toward FLMI, ALHC or other relevant professional accreditation

Skills and Abilities

Required

• Basic Microsoft Word skills
• Basic Microsoft Excel skills
• Basic Microsoft Outlook skills
• Basic knowledge of accounting
• Must be flexible and adaptive to change
• Intermediate oral and written communication skills
• Takes initiative and is accountable
• Ability to read and interpret treaty language, and to apply it appropriately
• Must possess Investigative skills
• Ability to multi-task
• Basic goal setting skills
• Intermediate analytical and problem solving skills
• Ability to share and impart knowledge
• Ability to balance detail with departmental goals/objectives
• Ability to work independently
• Ability to work well within a team environment and participate in department projects

Preferred:

• Intermediate Microsoft Excel skills
• Basic SQL skills
• Intermediate Query skills
• Complex analytical and problem solving skills

Company Overview

Reinsurance Group of America, Incorporated (NYSE: RGA) is a leader in the global life reinsurance industry with approximately $2.9 trillion of life reinsurance in force and assets of $44.7 billion. We are one of the largest life reinsurance companies in the world.

Pay is based on a number of factors, including market, a candidate’s skills, and experience commensurate with a role, etc. salary range: $48,760 - $65,790 + bonus

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Job Reference: US09235

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