Job Responsibilities: Analysts, Business Systems
Salary: $20-30/Hour
Company: American Express
Location: USA
Educational Requirements: Bachelor's Degree
Full Job Description:
American Express travel-related roles require Analysts, Business Systems to perform business needs analysis, define business needs, and document new business requirements for company systems, including American Express' online travel platform. Review and evaluate key performance indicators for website updates, keep the platform in line with the recommendations given by the management team. Drives resolution of critical production issues across functional teams, and tracks and reports on website issues affecting platform performance. Increase productivity issues by focusing on impact, weight, and related data, helping managers make the right business decisions. Interact with the release manager of each technical partner to ensure defects are properly resolved.
This position requires a bachelor's degree in computer science, engineering, information systems, or a related STEM field, with 5 years of successful experience in web-based applications, web design and data analysis. Experience will include a minimum of: 1 year experience with data visualization tools; 1 year of experience in the production of queues and assigning service tickets to support auditors; 1 year of experience identifying tools and processes to improve accessibility and efficiency for customers; 1 year of experience in root cause analysis, as well as web application development, support and testing, including User Acceptance Testing (UAT); and 1 year experience in C, DB2, Hibernate, Hive, Java, JBoss, Oracle, Rally, RDBMS, relational databases, ServiceNow, SQL and Teradata. Telecommuting is available up to 3 days a week.
Work Location: Phoenix, Arizona
We support our colleagues and their loved ones with benefits and programs that support their overall well-being. This means we prioritize physical, financial and mental health at every stage of life.
Benefits include:
Competitive salary
Exciting money
6% Company Match and Retirement Savings Plan
Free financial training and financial support
Comprehensive health, dental, vision, life insurance and disability benefits
20+ weeks of paid parental leave for all parents, regardless of gender, available for pregnancy, adoption or childbirth.
Free access to the Global Wellness Center site staffed by nurses and doctors (subject to availability)
Free and confidential mental support through our Healthy Minds program
Opportunities for career development and training
Make sure that links are good, operating systems and reports that connect one technologies
Leader support and development of advice for long product plans, connect and business and expertise
