Full job description
- Locations: ,
- Department: Information Technology
- Req ID: R48248
The Brink’s name is a promise to respect the trust we’ve earned in over 150 years in business. Every employee honors that promise by offering the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team – and stay here.
Job Description
Pay Range:
(Minimum to mid pay range specific to NY, CA, CO, WA)
71,000.00 - 88,800.00 USD Annual
Brinks Texas License #C00550
#LI-Remote
The Brink’s name is a promise to respect the trust we’ve earned in over 150 years in business. Every employee honors that promise by offering the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team – and stay here.
Job Title
Applications Business Analyst
Job Description
Summary:
The Applications Business Analyst role is for someone eager to learn and grow with the global ATM managed services business, and to become a Subject Matter Expert within Brink’s. This role will coordinate with external customers, internal customers, third party vendors and with various Brink’s departments. This includes identifying requirements, documenting scope, supporting integration development and QA, and acting as a technical lead internally and for customers.
The successful candidate must be able to work independently and multi-task for engagement across multiple projects simultaneously. We are looking for a self-starter with a bias for action who is eager to become an expert within Brink’s in an expanding area of the business, providing a significant impact on the global ATM managed services business.
Key Responsibilities
- Development
o Business requirements gathering for development requests
o Document operational and technical flows
o Write requirements and user stories
o Create wire-frames
o Assist with Sprint planning, review, and testing
- System SME - become a SME for the global ATM services applications
o Prepare training documentation, user manuals, release notes
o Provide demo’s and training to internal and external customer groups
o Support applications that have been customized for ATM managed services
- Integration and Implementation support within Brink’s countries
o Business requirements gathering with in-country teams to define custom requirements and configuration
o Prepare and implement configuration
o Requirements gathering for integrations with third-party service providers
o Data preparation for system data loads
o Provide user training
o Testing of development items and supporting internal customers with their UAT
- Coordination with other supporting internal Brink’s teams including reporting system integration, production support, product owners, and other support teams
- Ensure project and product documentation is complete and available for reference
Minimum Qualifications
- Experience working in a service or support team, or operational application development
- Minimum 3 years’ experience Agile software development process experience – writing user stories, sprint reviews, sprint planning
- Minimum 3 years’ experience working with software development teams and/or external dev vendors
- Some Experience working as part of larger project teams (activities contribute to larger and broader project that are not software focused)
Preferred Qualifications
- Experience with ATM switching services and/or ATM managed services operations
- Experience in a customer facing role
- Bachelor’s degree in MIS, Business Administration
Competencies:
- Strong consultative, analytical and problem-solving skills
- Excellent interpersonal/communication and presentation skills
- Must be proactive and have a bias for action
- Must have the ability to work independently and manage your own time
- Detail oriented with strong organizational skills
- Must have a strong customer focus
- Must work well within a team
Travel:
Periodic travel required
Brink’s, Incorporated is an Equal Opportunity / Affirmative Action Employer, and is committed to maintaining a drug-free workplace.
About Brink’s
Brink’s is the global leader in security and logistics services, trusted by banks, financial institutions and businesses in both public and private sectors. We deliver the currency of the world to businesses in our communities. We do it because we’re needed. We do it because we’re trusted and valued. We do it because it makes us proud. Brink’s Proud.
What’s Next?
Thank you for considering applying for a job at Brink’s U.S. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.
Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink’s U.S. For more information about future career opportunities, join our talent network, Like our Facebook page or Follow us on Twitter.
Brink’s is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information or history or any other characteristic protected by law. Brink’s is also committed to providing a drug free workplace.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
