What's The Company Name: American Airlines
Job Name: Based Reservations Representative
Qualification Required: Graduation
Job Needed Hours: 8 Hours
Payout: $21/Hour
Job Place: Denver, USA
Join us for a career with endless possibilities.
Are you looking for a job where a passion for innovation, teamwork culture and growth opportunities are valued and rewarded? You have come to the right place.
You don't have to be an airline enthusiast to join American Airlines. It takes more than just great aircraft to keep up, and thanks to our team of professionals behind the scenes, we do just that. As the world's largest airline, American Airlines is dedicated to meeting the global travel needs of our customers. At the heart of the company is our commitment to every customer and every employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer centric planning, innovative marketing and an outstanding customer experience are supported by a talented group of people.
What does it take to join us? We're glad you asked! We expect your outstanding skills in your discipline and dedication to be the best as we tirelessly pursue our goal of being not only the largest airline in the world, but also the best airline in the world.
Fortunately, we build on nearly a century of innovations and firsts in our industry and intend to continue that tradition of excellence.
Why you will love this job
This full-time office position is based out of our Raleigh-Durham Reservations Center located at 500 Gregson Drive, Suite 100, Cary, NC 27511. As a member of our Global Reservations organization, you will work alongside other members of the team. in multiple offices around the world and provide high sales and service to customers.
The successful booking representatives take care of people during the journey of life when they connect to customers and provide solutions to their travel needs.
What will you do
- It dominates several weeks of intensive formation and rapid rhythm in products, processes, policies and tools; and continues to learn with a recurring training every year
- Manage customer contacts and obtain their trust by providing solutions to their travel needs
- Listen to customer needs and offer the options proactively
- Generate income sales tickets and related products/services
- Offer a high level of customer service
- He works full time, working continuously in a work station, with programmed breaks and lunch periods
- I work in an operation that covers a 24 -hour period that includes weekend and holidays and shifts of the day/night/night that could vary throughout the year and, as determined through the race of antiquity
- Sometimes extraordinary volunteers are offered and it is necessary to work during the extra hours mandatory
- Performance objectives are assigned and they receive coaching to improve continuously
- Work within an attentive environment with passion for culture and diversity with a strong sense of community, voluntary groups and the support of various causes
Everything you need for success
Qualified candidates:
- He will be at least 18 years old
- You will have a high school diploma or GED equivalence
- You can read, write and speak fluently and understand the English language
- You can perform homework while staying in a workstation for prolonged periods of time
- Can work as expected and according to the assistance policy of American airlines
- It will focus on details and manage more activities with precision while providing exceptional customer service
- Are cars -disciplined and responsible for the execution of work functions with a minimum supervision
- They are ingenious, experts in solving problems and can manage difficult/stressful situations
- You can work a variety of shifts, including morning shifts, afternoon, night and night during the night, on weekends and the holidays assigned by seniority according to our 24 -hour operational needs and extraordinary, if necessary.
The most competitive candidates:
- They trust technology and navigate through multiple applications during a single call
- Have previous reservations and/or customer service experience in a contact environment
- Prosper in continuous improvement and in achieving the objectives
- Have a passion for travel with interest, knowledge and experience to become a customer's trusted consultant
The terms and conditions of this position are covered by the CWA-IBT collective bargaining agreement. Applicants should expect a thorough selection and interview process. The most competitive candidates will proceed to a face-to-face interview.
What will you get
Feel free to take advantage of everything American Airlines has to offer:
- Travel Benefits: Ready to explore the world? You, your family and friends can reach 365 destinations with more than 6,800 daily flights across our global network.
- Health Benefits: From day one, you'll have access to your health, dentistry, prescriptions, and vision benefits to help keep you healthy. And that's just the beginning, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself; That's why our wellness programs give you all the right tools, resources, and support you need.
- 401(k) program: Available upon hire and, according to the task force, employer contributions to the 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our employee assistance program, pet insurance, and discounts on hotels, cars, cruises, and more
- Sign up for a starting rate of $20.00 per hour
- Opportunity to earn additional income through income-generating promotions and various programs
- Annual pass increases to $23 per hour (based on current contract)
- Accumulate up to two (2) weeks of vacation in the first year to be used in the following calendar year
Top 10 Tips for Interview
- Keep your mind and body, relax.
- Never try to give a long answer to an interview question. Keep your answer short and effective.
- If you don't know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words "Sorry Sir/Ma'am, I do not know the answer".
- Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
- Take the permission from the interviewer before going inside the interview room by saying "May I come in Sir/Madam?”.
- Do not shake your leg and hand again and again.
- Your clothes should be neat and clean.
- If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer "I am not comfortable in English/Hindi. Sir, Can I give the answer in 'your comfortable language'". Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
- How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
- Before leaving the room. You should say 'Thank you to your interviewer'
What is remote job?
When a company hires an employee and asks him to work from his home then this working process is called a remote job. The employee is connected with the company remotely. All the work is given and done by employee online. So employee does not need to go to the office to do the work.
Why remote jobs
As we all know that the situation for the last 3 years, is not good because of covid-19. Nobody wants to go out for work. That is the big reason. All job seekers want remote jobs and their family is also stopping them to go out to do a job Because they want to keep their family members safe from covid.
Types of Remote Jobs
There are mainly two types of remote jobs.
1. Telephonic
2. Systematic
A, All the employees come in the telephonic category work on the phone. Mostly two jobs come in this category.
- Customer Support Jobs
- Advisor Jobs
B, All the employees who work on a system (Desktop, Laptop) come in the Systematic category. There are many jobs that come in the category.
- Data Entry Job
- Designer job
- developer job
- Content Writer job
- Video editor job, etc.
Educational Qualification:
Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment
Kindly check the Official Notification for more qualification details Notification Link Is Given Below
Document Required:
Required Documents for This recruitment: Candidate should have this Document Before Apply Online Candidates Are Suggested To Read the Official Notification Before Applying
- Document – Qualifications certificate with mark sheets
- Passport size Photographs
- Signature
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read official notification carefully From the Official Website
- Read Notification Carefully Before Apply
- Fill The Application Form (Link Is Given Below)
- Attach Required Document and Passport Size Photo with Signature
- Then Submit Done.
