Business Operations Analyst

Full job description

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Job Title: Business Operations Analyst

Location: Frisco, TX (hybrid)

We are looking for an efficient and detail-oriented Business Operations Analyst to join our Invoicing Team. The Analyst will be responsible for implementing contract terms, customer relations both internal and external, monthly reporting, and administrative and data management tasks to ensure efficient, timely and accurate invoices. The Business Operations Analyst will also assist in reconciling monthly invoice entries to the company ERP General Ledger System.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Review and input Contract Terms to onboard new contracts into Billing Systems

• Update contract billing term changes within Billing system

• Load and manipulate large data sets to normalize data for multipurpose use

• Ensure customer account and banking details are set up correctly according to contract terms

• Prepare and deliver various monthly reports and data analysis

• Participate in and support timely completion of monthly billing process

• Review and document month over month variances

• Work with Billing Manager and Accounts Receivable team for verification of invoice fulfillment

• Communicate and coordinate with internal teams and customers to obtain billing information, resolve issues and provide clarifications

• Research and correct Billing discrepancies

• Work with Billing Manager and Accounting Team to assist with invoice reconciliation for month-end accounting purposes

• Update and maintain control log for contract changes and invoice corrections/changes

• Perform tasks associated with standard audit procedures

• Miscellaneous duties as assigned

Basic Qualifications:

• 2 plus years of hands-on experience with contract management, billing and/or accounts receivable responsibilities

• College level accounting coursework; Bachelor’s degree a strong plus

• Proficiency with Microsoft Office products, including Word, Excel, PowerQuery, Outlook and Power Point

• Advanced skills in Excel required

• Hands-on, self-starter with the ability to independently and effectively follow difficult issues through to resolution

• Ability to process large volumes of data entry with accuracy and efficiency

• Must be detail oriented, organized and be able to multitask

• Well-developed verbal and written communication skills

• Strong critical thinking/problem solving skills

• Team-oriented

Preferred Qualifications:

• Microsoft Access experience

• Oracle or similar ERP system experience

• Experience with process improvement implementation

#LI-VC1

#LI-hybrid

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance

• Dental Insurance

• Life Insurance

• Vision Insurance

• Short/Long Term Disability

• Paid Vacation

• 401k

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.