Business Systems Analyst (Oracle)

Full job description

ARAMARK Uniform Services IT is looking for a highly motivated and energetic individual to join the team. In this role the individual will be working closely with other departments to support business needs.

The Business System Analyst is expected to interface with the business community and other IS team members to successfully undertake, and advise on the management of information systems and project requirements. The Business System Analyst has support responsibilities as defined by business needs and manager direction.

The primary skill set used for this position is business analysis, Route Accounting, SQL, and Project Management.

• Helps determine operational objectives by closely studying business processes
• Evaluating business requirements and writing future state designs with workflow charts and diagrams
• Analyzes required business process improvements and assists with required change management practices to facilitate the necessary business process changes to meet the future state designs
• Assists with gap identification, gap prioritization and gap solution design efforts after business requirements gathering and initial systems configuration and systems walkthrough with key business members
• Writes all functional design documents that details any customization/extensions that delivers the functional solution to solve the business requirement
• Collaborates with technical resources to plan and develop system flows.
• Helps programmers during system development, e.g. provide use cases, flowcharts, design specifications
• Develops and implements comprehensive test plans to ensure that systems and programs are tested and debugged.
• Creates functional tests of systems configurations and extensions/customizations delivered from the IT development team
• Writes or helps write solution design and critical control measures (i.e. roles and responsibilities of an ERP/Route Accounting system)
• Collaborates with Change management to construct user documentation; providing help desk support; training users.

Qualifications:

Competencies:

• Thinks Strategically – Focuses on the future and creates direction
• Raises the Bar – Take smart risks and sets high expectations
• Knows the Business – Has strong business judgment, prioritizes, and is decisive
• Simplifies the Agenda – Takes an enterprise view and helps others connect the dots
• Influences with Impact – Influences through action, and communicates effectively
• Manages Courageously – Embraces change and manages conflict
• Leverages Diversity - Promotes inclusion and leverages differences
• Develops Others - Develops capabilities and inspires commitment
• Drives for Results – Focuses on the end result and does the right thing
• Takes Action – Plays offense and moves with speed
• Works with Others – Plays as a team and achieves excellence together

Required Qualifications:

• Bachelor’s Degree in one of the following disciplines Business, Computer Science, or related field.
• Minimum 2 years of relevant technology experience required, including experience with large, complex technology programs.
• Minimum of 2 years as an IT Business Analyst supporting ERP or Route Accounting software.

• Experience in application and mobile application support including problem analysis and resolution.
• Able to follow a methodical implementation process.
• Strong requirements elicitation and modeling skills and experience with requirements management
• Experienced in multi-system application integration.
• Experienced in developing workflow and functional Use Cases.
• Experience with Iterative or Agile project methodologies and tools.
• Familiarity with customer invoicing processes.
• Understanding of software development lifecycle.
• Able to work as a liaison between the business community and technical team.
• Excellent interpersonal, written and verbal communication skills
• Self-starter who requires minimal supervision.
• Has the drive and initiative to handle multiple deadlines continuously implementing changes
• Capable of working in a fast paced, dynamic, team-oriented environment.
• Experience using SQL based relational databases
• Proficient in Microsoft Excel and Word.

Safety Requirements:

• This location requires all individuals working on site to be fully vaccinated against COVID-19.

Preferred Qualifications:

• Use of Mobile Device Management software.

• Strong understanding of Sarbanes-Oxley (SOX) requirements.

• Knowledge of RESTful and SOAP web services.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Oracle EBS: 4 years (Required)

Work Location: Multiple locations

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