Client Business Manager

Full job description

We are seeking a dynamic Client Business Manager based in Nashville, Tennessee. You will be responsible for expanding our market presence. This role involves cultivating relationships with identified accounts as well as capitalizing on strategic opportunities with new clients. Collaborating closely with our dealer partners, you will play a key role in devising and executing effective strategies for opportunity, account, and market development.

What You Will Be Doing:

Within assigned accounts, you will serve as the primary contact for Steelcase and will be responsible for understanding the client’s business issues and aspirations, and developing relationships across real estate, facilities, procurement, IT, and HR functions to create selling opportunities. You will build and maintain a strong network of influencers from the architect, design, and real estate community and partner with the local Steelcase team and dealer to develop and own a market business development strategy. This role provides opportunities to develop business inside of accounts and with the market-at-large.

• Continually learn and effectively position Steelcase advantages: product attributes, services, research, and insights.
• Collaborate with colleagues and dealer partners regionally on business strategy, marketing initiatives, and occasional special projects to grow Steelcase brand and business.
• Collaborate and maintain business activity through Salesforce CRM.
• Curious mindset to demonstrate understanding about client’s issues.
• Team player while demonstrating leadership and influencing abilities
• Broad and comprehensive knowledge of the furniture industry sales model is a plus.

Who You Are:

• Strong relationship skills, relationship maturity and confidence to develop relationships and open doors at the decision maker level.
• A savvy business developer who is self-motivated, well-adapted and results oriented.
• Connected in the Nashville market with end-users and partners in the built environment sector.
• Commitment to excellence, accuracy in work and attention to detail.
• Dynamic communication skills including presentation, written and verbal.
• Excellent interpersonal skills with coaching and mentoring capabilities.
• High level of organizational and management skills necessary for coordinating large, complex projects with a multi-disciplined team.
• Business acumen across industries and business issue levels.
• Broad and comprehensive knowledge within a multidimensional industry and/or selling capital products or services.

Preferred Education/Experience:

• Bachelor of Business, Communications or Interior Design/Architecture degree.
• Experience in a high performing consultative sales or closely related role.
• Experience working with distribution partners and/or a strong understanding of the contract furniture industry is a plus.

Who We Are:

Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.

Why People Choose to Work with Us:

At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

What Matters to Us:

More than qualifications, we’re looking for talent and potential. We are proud to have a diverse and inclusive workforce, and we're always looking to improve our global community. We value applicants who are comfortable interacting with people different from themselves, building mutual respect and positive relationships. We invite people from all backgrounds and genders to apply. If we can make the application process easier through accommodation, please email us at myhr@steelcase.com.

Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years.

If you’re interested in Steelcase, but this isn’t the right time or role, join our Talent Community to be updated on future openings in your area(s) of expertise.