Client Services Manager

Full job description

About The Diversity Org:

The Diversity Org is not just a job, it is a purpose.

The Diversity Org is a global nonprofit that teaches underprivileged and low-income students about how to obtain corporate and high-income careers. We partner with large companies where students learn about careers they may not have known existed, participate in professional development workshops with corporate employees, and also obtain access to internships/entry-level positions.

The companies we are currently in partnership with are J.P. Morgan Chase, Amazon, Blackstone, AT&T, Kellogg's, Warner Bros. Discovery (CNN, HBO, Cartoon Network, DC Comics), Yahoo, Ernst & Young, Informa, Paramount (MTV, VH1, Nickelodeon), Versace and more!

This job listing is for a role in The Diversity Org’s Global Schools Department, where you will work with schools all around the world to introduce our program to their students.

QUALIFICATIONS

• Minimum of 7+ years of professional experience in school/client managements
• Demonstrable experience of building and maintaining excellent school/client relationships
• Excellent written and verbal communication skills in English
• Strong organizational skills and attention to detail
• Ability to meet deadlines
• A proven track record of hitting and/or over delivering on targets
• Past experience working with educators or corporate clients is a plus
• Undergraduate degree or higher

RESPONSIBILITIES

• Acquisition: Establish connections with new schools. Meet with school administrators to introduce them to what our organization does. (We provide training on how to do this)
• Development: Work with school administration and faculty to introduce our professional development workshops to their schools and pair our corporate partners with their schools/students’ needs/interests
• Retention: Work with school administration and faculty to make sure The Diversity Org’s workshops and programs can be a part of the school syllabus

NOTE

• Extensive training will be provided to help staff carry out all listed responsibilities and be successful in this role
• Applicants must be available to work in Eastern Standard Time Zone (EST) business hours