Cloud Systems Administrator

Full job description

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

So, what’s the role all about?

Individuals within the Cloud System Administrator role are responsible for the operations of secure and highly available computing platforms, servers, and networks. They will maintain and contribute to the ongoing reliability, performance, and support of the infrastructure. This includes monitoring the operating environments; responding to incidents, problems, and providing assistance to other teams as necessary. Systems Administrators maintain Server Operating Systems, Patching, Performance, and Cloud environments as well as related utilities and hardware.

How will you make an impact?

• Maintain, monitor, and support a production infrastructure environment
• Supports multiple systems or applications of medium to high complexity
• Performs routine maintenance tasks for infrastructure systems such as backups, patching, application versions, etc.
• Manage Mail, DNS, FTP, IIS, and Application environments
• Set up and maintain server system and file security
• Participate in the On-Call rotation
• Work with cabling, racking, and other tasks in Physical Data Centers (Some Travel Will Be Required)Other duties as assigned by the hiring manager

Have you got what it takes?

• Bachelor’s degree in Computer Science, Business Information Systems, or related field or equivalent work experience required
• Windows Server 2019 Operating System
• OS Patching and Critical Updates
• Intermediate Level of System Troubleshooting Skills
• 2+ years working in a large production infrastructure
• 2+ years in Windows Server Administration in a Production Environment
• 2+ years configuring server hardware and OS
• Knowledge of Windows Domains, Active Directory, DNS, Mail
• Experience managing VMware environment
• Experience working with Hardware Replacements/Vendor Work

You will have an advantage if you also have:

• Experience working in a PCI / FedRAMP-compliant environment
• Experience working with Change Management
• Experience managing HP-branded servers
• Linux Administration
• Experience monitoring and maintaining AWS environments.
• Experience monitoring and maintaining Azure environments.
• Experience working with PowerShell and other scripting languages

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.