Full job description
We believe that our consultants are the key to our company's success. We focus on providing a rewarding and fulfilling work environment so our consultants are inspired and motivated to provide outstanding customer service to our valued clients.
National Travel Systems is looking for the right individual to join our dedicated travel management team. We value our travel consultants, and are seeking new team members who want to take the initiative, are self-starters with the ability to work independently with little supervision, take pride in their professional approach to their work, value their clients, and who thrive in a fast-paced, multi-tasking environment.
Qualifications:
- Apollo, Travelport+, or Sabre proficiency with 2+ years of high volume ticketing experience is a mandatory requirement. Do not apply to this job posting if you do not have these skills.
- Must live in the United States
- Excellent communication and customer service skills (written and verbal)
- Customer-centric
- Highly personable
- Ability to work independently with little supervision
- Attention to detail and highly organized
- Team player
- Group Air contracting and ticketing experience is a plus!
Essential Responsibilities:
- High volume air ticketing that includes hotel and car reservations
- Provide accurate fare quotes
- Multi-task by moving between profiles for multiple customers
- Process ticket refunds and exchanges
- End-to-end ticketing, from building a record, to obtaining proper approval codes if necessary, to final invoicing.
- Follows all company procedures and processes
- Adheres to customer contract requirements and/or travel policies
Job Type: Full-time
Pay: $25.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Supplemental pay types:
- Bonus opportunities
Travel requirement:
- No travel
Application Question(s):
- Must reside in the United States.
- Must be proficient in Sabre, Travelport+ or Apollo
Experience:
- Corporate Travel or Government Travel Consultant: 2 years (Required)
Work Location: Remote
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
