Job Responsibilities: Customer Care
Salary: $20-30/Hour
Company: American Express
Location: USA
Educational Requirements: Bachelor's Degree
Full Job Description:
With the right backing, people and businesses have the power to progress in inconceivable ways. When you join Team Amex, you come part of a global and different community of associates with an unvarying commitment to back our guests, communities and each other. Then, you ’ll learn and grow as we help you produce a career trip that’s unique and meaningful to you with benefits, programs, and inflexibility that support you tête-à-tête and professionally.
At American Express, you ’ll be honored for your benefactions, leadership, and impact — every coworker has the occasion to partake in the company’s success. Together, we ’ll palm as a platoon, seeking to uphold our company values and important backing pledge to give the world’s stylish client experience every day. And we ’ll do it with the utmost integrity, and in an terrain where everyone is seen, heard and feels like they belong.
As a brand erected on going over and beyond to give the stylish client experience, having the most exceptional associates is consummate. As the face of the company, you can produce positive relations with our guests every day – from curating a unique trip or life experience to helping them with their everyday requirements. And, you can grow your chops through assiduity- leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, client-first service. Find your place in service on#TeamAmex.
part & liabilities
Meaningful, satisfying work performed with integrity.
Then’s just some of what you ’ll do in this part
Deliver world- class client service, while responding to client inquiries and enterprises via multiple channels( calls, converse, mobile messaging)
figure meaningful connections with our guests through a exemplary approach, understanding their current and unborn requirements, furnishing first contact resolution and negotiating a positive outgrowth for the client and American Express
Enhance our guests ’ experience by relating openings to offer products grounded on our Cardmembers ’ needs
Meet and exceed quality pretensions, compliance regulations and productivity targets
Navigate computer systems and operations to service our guests, and enable them to get the most from our online and mobile platforms
Document necessary information, similar as payment details, guests change of details, change of address and trip announcements
Re-prioritize and acclimatize to an ever- changing terrain
