Job Responsibilities: Customer Care
Salary: $20-30/Hour
Company: American Express
Location: USA
Educational Requirements: Bachelor's Degree
Full Job Description:
With the proper backing, people and organizations have the power to progress in amazing ways. while you be a part of group Amex, you become a part of a international and various network of colleagues with an unwavering dedication to returned our clients, communities and each other. here, you’ll examine and develop as we assist you create a career adventure that’s specific and meaningful to you with blessings, programs, and flexibility that assist you individually and professionally.
At American specific, you’ll be diagnosed on your contributions, management, and impact—each colleague has the possibility to share inside the company’s achievement. together, we’ll win as a group, striving to uphold our corporation values and powerful backing promise to provide the world’s best consumer revel in each day. And we’ll do it with the utmost integrity, and in an surroundings wherein all and sundry is visible, heard and looks like they belong.
be part of team Amex and allow's lead the manner collectively.
move above and past at a employer that units the standard for client-first service.
How will you're making an effect in this function?
Our challenge is to supply a global elegance consumer revel in every day. we are advocates for our customers, designing innovative answers to satisfy their needs, and aiming to make a meaningful distinction of their lives. As a consumer Care professional, you will be a part of the team inside our customer Fulfilment network which develops lasting relationships with our merchants.
what is going to be your position?
cope with patron records and replace our information following strict guidelines
speak successfully to all events involved even as riding elevated client pride
look at and resolve troubles to clear discrepancies
preserve normal touch with key stakeholders
supply highest popular of case high-quality, customer support and relationship care
hold first-rate interplay with inner and outside companions and our customers
Required abilities
Fluent written and spoken French, Dutch and English is crucial
The capability to paintings in a quick paced and in a digital surroundings as well as multitask and re-prioritize on a normal basis
group participant who demonstrates self-motivation & capacity to work under strain and unsupervised
know-how of Microsoft workplace suite (Excel, phrase, Outlook,…)
correct keyboard talents and interest to information
seasoned-actively seeks opportunities for development and streamline methods
building & leveraging relationships internally and externally
exhibit non-public excellence via last superb in difficult situations
display a passion to serve by means of handing over wonderful service in every interplay with our clients
robust interpersonal, communication and listening talents
first rate organizational abilities
highly self-influenced, outcomes-orientated
