Job Responsibilities: Customer Care Professional
Salary: $20-30/Hour
Company: American Express
Location: Charleston, USA
Educational Requirements: Bachelor's Degree
With the right backing, humans and organizations have the electricity to development in wonderful methods. Whilst you be a part of group Amex, you come to be part of a worldwide and numerous network of work-mates with an unwavering dedication to lower back our customers, groups and each other. Here, you’ll study and develop as we assist you create a career adventure that’s particular and significant to you with advantages, applications, and flexibility that guide you in my opinion and professionally.
At American specific, you’ll be identified to your contributions, leadership, and effect—each colleague has the opportunity to share within the employer’s fulfillment. Collectively, we’ll win as a group, striving to uphold our organisation values and powerful backing promise to provide the world’s quality patron experience every day. And we’ll do it with the maximum integrity, and in an environment in which all people is visible, heard and seems like they belong.
Be a part of team Amex and allow's lead the manner together.
As a brand constructed on going above and beyond to provide the quality customer revel in, having the most tremendous colleagues is paramount. Because the face of the corporation, you could create tremendous interactions with our customers each day–from curating a completely unique travel or way of life revel in to assisting them with their regular wishes. And, you can grow your skills thru industry-main education and ongoing education, all at the same time as mastering what it manner to always set the same old for world class, patron-first carrier. Discover your location in service on #TeamAmex.
If you possess the above enjoy, abilties and percentage our values of offering high-quality experience for customers and selling merchandise to satisfy the desires of our clients then we look forward to receiving your application and speakme with you.
What might you do every day as a patron Care expert?
- Service inbound calls while enticing and consulting with small commercial enterprise proprietors and selection makers, study their desires and endorse the proper American specific SBS merchandise
- Deliver excessive levels of product and provider know-how to really talk suitable product functions, benefit and different elements of yankee explicit Small enterprise services
- Constantly improve on key promoting abilities, along with building rapport, know-how patron wishes, coping with objections and remaining income
- Provide notable consumer care via responding to questions concerning accounts in a quick paced, structured consumer care environment
- File important account facts according to installed rules and strategies
- Integrity: Adhere to all Regulatory and Compliance suggestions associated with servicing and income practices
Minimum qualifications
- Customer support experience (two years+) with a ardour for building client loyalty through extremely good listening, consultative relationship constructing, resourcefulness and strong written and verbal verbal exchange.
- Established success in a customer support and income environment (two years+)
- Capacity to paintings in a fast-paced metric driven environment with gifted multitasking and navigation in an internet-based totally surroundings
- Experience proudly owning or operating in a small enterprise is a plus
- Excessive faculty diploma or equal required. Education blessings to be had
