Job Responsibilities: Customer Care Specialist
Salary: 22k-32k/Month
Company: Wipro
Location: Gurugram, India
Educational Requirements: Bachelor Degree
Full Job Description:
Jobs and Obligations of a Client Care Subject matter expert:
- Client care through calls.
- Guarantee convenient and precise assistance conveyance at characterized efficiency level.
- Fabricate client and space information to have the option to convey a goal on the main discussion.
- Guarantee adherence to Client Administration Level Agreements(SLAs) like Consumer loyalty, Administration Level, Handle Time and Client Exertion.
- Keep up with Interior Help Participation and Responsibility approaches.
- Execute issue/question and Client level conveyance quality on calls. Night Jobs 10pm 6am Near Me Work From Home
- Stick to Client goal and guarantee appropriate documentation &follow-up.
- Recognize, offer and backing functional enhancements
Qualification:
- Graduates in B.Com, B.A, BCA, BBA, BHM, BSc and BSc IT, (With the exception of Details, Math's Hons and Eco Hons).
- B.Tech. with min a half year of comparable experience is expected in BPO/KPO.
- M.Com, Mama with min a half year of comparative experience is expected in BPO/KPO (With the exception of MCA and MSC).
- Age upto 18+ years. Night Jobs 10pm 6am Near Me Work From Home
- Hole ought not be over 4 years after graduation. Night Jobs 10pm 6am Near Me Work From Home
- Students/it are NOT qualified to seek after graduation.
- Applicants who are as of now situated in Delhi NCR/Gurgaon are just qualified
Work Insight:
- Freshers and Experienced-0-29 months.
- Astounding relational abilities Composed and Verbal.
- Ought to work in night shifts (shift will begin from 10:00 pm goes up to 6 am with Saturday Sunday fixed off-9 -hour shift with 8 -hour login).
- Capable in PC use and Fundamental information on MSOffice/Succeed
Benefits:
- Characterized profession guide which offers learning experiences.
- Execution based impetus program (Relies upon Cycle/Client Arrangement).
- Interest in ability improvement and abilities upgrade.
- Balance between serious and fun activities with a 5-day long week of work.
- Cooperative climate with top tier experts.
- Center around partner commitment and fun at work. Night Jobs 10pm 6am Near Me Work From Home
