Job Responsibilities: Customer Relations Representative
Salary: $20-30/Hour
Company: Aetna
Location: Helena, USA
Educational requirements: Bachelor's Degree
Process Description
*we're currently supplying virtual schooling and the choice to paintings completetime from domestic or work completetime onwebsite in our Orlando office.
Interesting client members of the family role available assisting CVS retail stores. Obligations encompass responding to purchaser calls made to our 1800storeCVS line in a way this is reflective of the enterprise imaginative and prescient, challenge, and values. Should have highquality customer support talents to help customers in an inbound customer contact middle putting.
In this position, you will function a purchaser advocate when gaining knowledge of, responding, or deciphering employer processes or guidelines with the closing goal of delighting our valuable customers. Top notch communique abilities are wished as you evaluate and procedure incoming phone calls, emails, and letters and as you reply to clients either at the smartphone or via written communications. Collaboration competencies are needed as you accomplice with field management, category managers, and other departments to clear up customer worries in a timely and proficient manner. This function will offer customer support upholding our dreams of transport through the execution of responsiveness, reliability, and professionalism
Required Qualifications
- Need to have a minimum of 1 consecutive year experience in customer service.
- Terrific conversation, enterprise and comply with up talents.
- Capability to articulate software details to customers over the phone and in writing.
- Robust pc capabilities at the side of the ability to toggle from unique applications.
- Microsoft (ms) windows-based totally packages and ms office talent.
- Flexibility in work agenda and capability to complete paid company education application.
Preferred Qualifications
- Bilingual in Spanish
- Florida Pharmacy Technician License
- Earlier inbound call centers enjoy
- Preceding revel in working from home a plus
- Previous retail enjoy or Pharmacy revel in
Education
- Verifiable high school diploma, GED or equivalent experience.
Enterprise assessment
Bring your heart to CVS health each one of us at CVS fitness shares a single, clean reason: Bringing our coronary heart to each second of your fitness. This motive guides our dedication to delivering improved human-centric health take care of a rapidly changing international. Anchored in our emblem — with coronary heart at its middle — our purpose sends a personal message that how we supply our offerings is just as critical as what we supply. Our coronary heart At paintings Behaviors™ guide this purpose. We want all of us who works at CVS health to sense empowered by using the role they play in remodeling our subculture and accelerating our capacity to innovate and deliver answers to make health care extra non-public, convenient and cheap. We strive to promote and preserve a culture of variety, inclusion and belonging every day. CVS fitness is an affirmative action employer, and is an same opportunity organization, as are the doctor-owned companies for which CVS fitness gives management services. We do no longer discriminate in recruiting, hiring, advertising, or any other personnel motion primarily based on race, ethnicity, shade, countrywide starting place, intercourse/gender, sexual orientation, gender identity or expression, religion, age, disability, blanketed veteran status, or another function protected via relevant federal, kingdom, or neighborhood law. We proudly help and inspire human beings with navy enjoy (energetic, veterans, reservists and national guard) as well as navy spouses to use for CVS fitness process possibilities.
