Job Responsibilities: Customer Service
Salary: $20-30/Hour
Company: Amazon
Location: Oklahoma City, USA
Educational Requirements: Bachelor's Degree
What's Amazon Operations?
Amazon’s mission is to be ‘Earth’s most customer-centric organisation’, and our award-prevailing customer support crew is an important a part of that project. Via our modern global-class self-carrier technologies evolved by our Operations group, we guide customers from 75+ carrier places around the globe. We recall every contact an opportunity to advocate for customers and provide assist via telephone, e mail and chat 24/7. Our technology and product groups construct international-elegance CRM structures and innovative self-provider solutions that are used by millions of clients each day on Amazon’s websites, buying apps, and through Amazon’s own family of digital products together with Kindle, Echo, and Alexa.
Working in a dynamic and speedy-paced environment, our Operations crew is constantly elevating the bar on client enjoy by way of advocating and inventing for clients, gambling a key role in main the way toward Amazon’s ultimate aim to be Earth’s maximum client-centric organization. “we are a enterprise of pioneers. It’s our activity to make formidable bets, and we get our power from inventing on behalf of our clients.” – Jeff Bezos, CEO.
Who're we seeking out?
Amazon Brazil seems for senior college college students or latest graduates who're powerful leaders, with the potential to inspire, mentor, and interact. Inside the customer service Operation, you'll have the unrivaled revel in of digging into an established commercial enterprise this is developing exponentially. We need leaders who may have ideas on the way to enhance our procedures and who aren't afraid to innovate. We need leaders who will embody all of the obligation we give them and excel!
What styles of positions are to be had?
Seasonal roles at Amazon function an possibility to get significant actual-international experience for your area of observe, whether that be Finance, commercial enterprise administration, global commercial enterprise, Engineering, economic system, technique improvement or every other related to business and organizations.
What’s in it for me?
As a 3-month role, you'll lead a team of buddies and paintings on unique initiatives which can be crucial and meaningful to the enterprise. Assume to be actively attractive with personnel, incomes palms-on familiarity with building relationships, meeting time limits, helping development and preserving the wheels in motion as we distribute packages to Amazon customers nationwide – as a group.
In addition to a aggressive pay, we empower our new hires to make enormous contributions, inspire them to convey their big ideas and new views to the table, and provide particular steerage and help during. We are devoted to fostering a supportive, informal, and exciting surroundings.
What's the paintings surroundings like?
Our Amazon customer support Operations centers are hubs for the every day business imparting first elegance solutions to our clients. As a 24/7 operation, Amazon runs many work shifts (days, nights, weekends, and so on.).
PRIMARY QUALIFICATIONS
- Humans control revel in
- Currently university student (eighty% of your career protected).
- Field of have a look at associated with either enterprise, finance or engineering.
- Agenda availability to cowl a 40-hour weekly shift.
- Fluent english
- Superior working information of ms office (esp. Ms excel) suite of products talents
- Sturdy commitment to excellent consumer enjoy, and a high degree of determination, enthusiasm, motivation, and persuasive capability in a team and cross-functional environment
- Notable speakme-listening-writing skills, interest to info, proactive self-starter
- Ability to paintings successfully in a dynamic, ambiguous surroundings
- Potential to satisfy tight deadlines and prioritize workloads
- Capability to broaden new thoughts and creative solutions
- Amazing influencing and leadership capabilities
PREFERRED QUALIFICATIONS
- A Bachelor’s degree
- Enjoy in a customer service surroundings as a human beings manager.
- Exquisite analytical and interpersonal capabilities.
- Information on process improvement and fine measures.
