Job Responsibilities: Customer Service
Salary: $20-30/Hour
Company: American Express
Location: USA
Educational Requirements: Bachelor's Degree
Full Job Description:
With the right backing, humans and agencies have the power to development in awesome ways. whilst you be part of crew Amex, you emerge as part of a international and diverse network of comrades with an unwavering commitment to returned our clients, groups and every other. right here, you’ll examine and grow as we help you create a career adventure that’s unique and significant to you with blessings, programs, and versatility that guide you personally and professionally.
At American explicit, you’ll be recognized for your contributions, management, and effect—each colleague has the possibility to share in the enterprise’s achievement. collectively, we’ll win as a group, striving to uphold our organization values and powerful backing promise to offer the arena’s nice purchaser experience every day. And we’ll do it with the maximum integrity, and in an surroundings in which everybody is visible, heard and looks like they belong.
be a part of crew Amex and permit's lead the way together.
American explicit invites you to percentage your resume so that you can be considered for future customer support opportunities.
on this specialised function, our consumer Advisors will:
deliver exceptional purchaser care and fee to Card contributors in a fast paced, enormously regulated surroundings
take care of complex patron queries give up-to-cease, taking ownership and resolving issues on First contact
Ask probing questions to build rapport, recognize the customer profile and make tailor-made pointers to growth purchaser loyalty
Synthesize facts from a couple of structures to create the nice viable consequences for our clients
Approximately Us:
We provide flexible blessings (dental, scientific, group savings packages)
Colleagues begin with three weeks of holiday yearly (increases with tenure)
month-to-month performance incentive
We encourage career development via mentorship
We maintain a robust awareness on variety and inclusion projects
We sell a piece-lifestyles stability (shift changes occur 1-2 times according to year)
About you:
you have exceptional communication abilities in English and French
You’re empathetic, persistent, and attractive
you love trouble-fixing and are self-pushed to make matters manifest
You’re flexible and able to paintings all through running hours along with at least one-day on the weekend
American specific is devoted to offering an inclusive and available paintings environment in which all and sundry who observe for positions or who paintings for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with admire to employment, no matter that person's age, intercourse, sexual orientation, gender identification, gender expression, race, color, ancestry, ethnic or country wide beginning, citizenship, religion or creed, marital repute, family repute, pregnancy, incapacity, report of offences, social situation or beginning, political affairs, association or activity or different elements prohibited beneath relevant Human Rights rules (the “Prohibited Grounds”). if you have a incapacity and want lodging, please communicate with the Recruiter for more information.
