Job Responsibilities: Customer Service Agent
Salary: $20-30/Hour
Company: American Airlines
Location: Hartford, USA
Educational Requirements: Bachelor's Degree
Intro
Are you prepared to discover a world of opportunities, each at paintings and in the course of your time off? Be part of our American airlines family, and you’ll tour the world, grow your information and end up the pleasant version of you. As you embark on a brand new adventure, you’ll tackle challenges with flexibility and style, learning new skills and advancing your career whilst having the time of your life. Feel unfastened to complement both your private and work life and hop on board!
Why you'll love this process
The customer support Agent interacts with clients in a courteous, green, pleasant and expert manner.
What you'll do
- Promotes and sells air travel to the visiting public or freight forwarders.
- Affords help with passenger check-in and load acceptance.
- Translates government regulations and requirements for home and worldwide journey or shipment shipments.
- Meets and dispatches plane within set up instances.
- Affords help to distressed passengers and customers.
- Protects agency belongings and sales.
- Presents for secure journey.
- Possesses the physical capability and dexterity to use motor capabilities to carry out diverse task-related obligations.
- Uses organizational abilties to perform more than one responsibilities within a constrained term.
- Is self-motivated and requires minimal supervision.
- Responds and assists throughout security and emergency situations.
- Follows inner/outside regulations and procedures.
- Can be required to pressure and perform air stairs as much as diverse kinds of plane on the way to enplane and deplane passengers.
- Can be required to perform Passenger Operation control capabilities along with air to ground communication in addition to Tower features.
- Depending on airport region this function may match in various weather situations.
- Due to flight operations customer service retailers work shifts that encompass irregular and/or extended hours, weekends and vacations.
All you will want for fulfillment
Minimum qualifications- education & previous process revel in
- Excessive school diploma or GED or global equal
- Bilingual language competencies required in a few locations
- Relevant valid driving force’s license as required by neighborhood government
- Have to fulfill FAA criminal background checks to qualify for unescorted get entry to privileges to airport security identity display areas (SIDA), if relevant
- Must be capable of cozy appropriate airport authority and/or US Customs security badges, if relevant
- Of completion of a pre-employment drug display, complete heritage test and/or fingerprinting to satisfy company and protection requirements
- Must be legal to paintings in the U.S.
Favored qualifications- schooling & previous process experience
- Running know-how of Sabre or some other Passenger service system
- Preceding face to face customer service revel in
- Running in a quick tempo surroundings
What you'll get
Feel unfastened to take benefit of all that American airlines has to offer:
- Journey Perks: prepared to discover the sector? You, your circle of relatives and your pals can attain 365 locations on extra than 6,800 day by day flights throughout our worldwide network.
- Health benefits: On day one, you’ll have get entry to in your fitness, dental, prescription and imaginative and prescient benefits to help you live well. And that’s simply the start, we also provide digital doctor visits, bendy spending bills and greater.
- Well being programs: We need you to be the exceptional version of your self – that’s why our health packages provide you with all the right equipment, sources and aid you want.
- 401(okay) application: available upon lease and, relying on the workgroup, employer contributions in your 401(okay) software are available after 12 months.
- Extra benefits: other awesome benefits consist of our worker help program, pet insurance and discounts on accommodations, automobiles, cruises and more
Feel free to be yourself at the American
From the team participants we lease to the clients we serve, inclusion and variety are the muse of the dynamic team of workers at American airways. Our 20+ worker enterprise useful resource organizations are targeted on connecting our group members to our customers, suppliers, communities and shareholders, supporting team members attain their full capability and developing an inclusive paintings environment to fulfill and exceed the needs of our diverse world.
Are you equipped to experience a remarkable sense of delight and delight as you do your component to preserve the biggest airline in the international walking easily as we take care of people on life’s journey? Feel unfastened to be your self at American.
