Job Responsibilities: Customer Service Agent
Salary: $20-30/Hour
Company: American Airlines
Location: Providence, USA
Educational Requirements: Bachelor's Degree
Intro
Are you geared up to explore an international of possibilities, both at work and at some point of your day without work? Join our American airlines family, and also you’ll journey the sector, develop your expertise and end up the pleasant version of you. As you embark on a new journey, you’ll address demanding situations with flexibility and style, learning new abilities and advancing your career at the same time as having the time of your life. Feel unfastened to enrich each your non-public and work life and hop on board!
Why you'll love this task
The customer service Agent interacts with customers in a courteous, green, pleasant and professional manner.
What you may do
- Promotes and sells air journey to the travelling public or freight forwarders.
- Affords assistance with passenger take a look at-in and load acceptance.
- Interprets authorities regulations and requirements for home and global tour or shipment shipments.
- Meets and dispatches aircraft inside mounted times.
- Presents help to distressed passengers and clients.
- Protects agency assets and sales.
- Offers for safe tour.
- Possesses the physical capacity and dexterity to apply motor abilties to perform diverse task-associated obligations.
- Makes use of organizational talents to carry out a couple of tasks within a restrained time period.
- Is self-influenced and calls for minimum supervision.
- Responds and assists during security and emergency situations.
- Follows inner/outside policies and techniques.
- May be required to power and operate air stairs up to numerous styles of aircraft in order to enplane and deplane passengers.
- May be required to carry out Passenger Operation manage functions together with air to floor verbal exchange in addition to Tower features.
- Depending on airport place this function may match in diverse weather conditions.
- Because of flight operations customer support dealers paintings shifts that consist of abnormal and/or prolonged hours, weekends and holidays.
All you may need for success
Minimum qualifications- schooling & prior task experience
- Excessive school diploma or GED or worldwide equal
- Bilingual language abilties required in some places
- Relevant valid driver’s license as required through nearby government
- Must satisfy FAA criminal historical past assessments to qualify for unescorted access privileges to airport security identification show regions (SIDA), if relevant
- Need to be capable of comfortable suitable airport authority and/or US Customs protection badges, if relevant
- Crowning glory of a pre-employment drug screen, comprehensive history take a look at and/or fingerprinting to fulfill organisation and safety necessities
- Need to be authorized to work inside the U.S.
Preferred qualifications- training & earlier activity enjoy
- Working know-how of Sabre or any other Passenger carrier device
- Previous head to head customer support experience
- Operating in a quick pace environment
What you'll get
Feel loose to take advantage of all that American airlines has to provide:
- Journey Perks: equipped to explore the world? You, your circle of relatives and your friends can attain 365 locations on greater than 6,800 every day flights throughout our global network.
- Fitness blessings: On day one, you’ll have access on your fitness, dental, prescription and imaginative and prescient blessings that will help you live properly. And that’s simply the begin, we additionally offer virtual physician visits, flexible spending bills and more.
- Wellness packages: We need you to be the satisfactory version of yourself – that’s why our wellbeing programs offer you with all of the right equipment, sources and support you need.
- 401(ok) program: available upon hire and, depending on the workgroup, business enterprise contributions on your 401(okay) application are to be had after twelve months.
- Extra blessings: different splendid advantages encompass our employee help program, puppy coverage and discounts on resorts, motors, cruises and more
Experience loose to be yourself at American
From the crew contributors we rent to the customers we serve, inclusion and variety are the muse of the dynamic staff at American airlines. Our 20+ employee commercial enterprise useful resource groups are centered on connecting our group participants to our clients, providers, communities and shareholders, supporting crew participants attain their complete potential and growing an inclusive paintings surroundings to satisfy and exceed the needs of our numerous global.
Are you ready to experience a amazing sense of satisfaction and pleasure as you do your component to keep the biggest airline in the international walking smoothly as we care for people on lifestyles’s adventure? Sense free to be yourself at American.
