Job Responsibilities: Customer Service Agent
Salary: $20-30/Hour
Company: American Airlines
Location: Hawaii, USA
Educational Requirements: Bachelor's Degree
Intro
Are you equipped to discover a global of possibilities, both at paintings and during your time without work? Be part of our American airways own family, and also you’ll tour the sector, grow your knowledge and come to be the pleasant version of you. As you embark on a brand new adventure, you’ll tackle demanding situations with flexibility and charm, learning new skills and advancing your career even as having the time of your life. Sense loose to enrich both your private and painting life and hop on board!
Why you'll love this task
The customer support Agent interacts with clients in a courteous, efficient, friendly and expert way.
What you will do
- Promotes and sells air tour to the journeying public or freight forwarders.
- Gives assistance with passenger take a look at-in and load recognition.
- Interprets government rules and necessities for domestic and global tour or shipment shipments.
- Meets and dispatches plane within hooked up instances.
- Provides help to troubled passengers and clients.
- Protects corporation property and revenue.
- Presents for safe travel.
- Possesses the physical capacity and dexterity to apply motor abilities to perform numerous job-related obligations.
- Makes use of organizational competencies to perform multiple duties inside a confined term.
- Is self-influenced and calls for minimal supervision.
- Responds and assists at some point of protection and emergency situations.
- Follows inner/external policies and approaches.
- Can be required to force and function air stairs as much as various kinds of plane with the intention to enplane and deplane passengers.
- Can be required to perform Passenger Operation manage functions which includes air to ground communication as well as Tower functions.
- Depending on airport place this function may work in various weather conditions.
- Because of flight operations customer support dealers work shifts that include irregular and/or extended hours, weekends and vacations.
All you may need for achievement
Minimum qualifications- training & prior activity enjoy
- Excessive college degree or GED or international equal
- Bilingual language skills required in some locations
- Relevant valid motive force’s license as required through nearby government
- Should satisfy FAA criminal history tests to qualify for unescorted access privileges to airport security identification display areas (SIDA), if relevant
- Need to be capable of secure suitable airport authority and/or US Customs security badges, if relevant
- Of completion of a pre-employment drug display screen, complete history take a look at and/or fingerprinting to fulfill organization and security requirements
- Have to be authorized to paintings in the U.S.
Desired qualifications- education & prior task experience
- Working understanding of Sabre or some other Passenger provider device
- Previous head to head customer service enjoy
- Running in a fast tempo environment
What you may get
Experience unfastened to take benefit of all that American airways has to offer:
- Tour Perks: geared up to explore the sector? You, your circle of relatives and your pals can attain 365 destinations on more than 6,800 each day flights across our global network.
- Health benefits: On day one, you’ll have get entry to on your health, dental, prescription and imaginative and prescient benefits that will help you stay nicely. And that’s just the begin, we also provide virtual medical doctor visits, flexible spending money owed and greater.
- Well being applications: We want you to be the quality model of your self – that’s why our well-being programs offer you with all the proper gear, sources and guide you want.
- 401(okay) software: to be had upon hire and, depending at the workgroup, agency contributions in your 401(okay) application are to be had after 365 days.
- Additional blessings: other first-rate advantages consist of our employee help program, puppy insurance and discounts on inns, motors, cruises and greater
Feel unfastened to be yourself at American
From the team contributors we hire to the customers we serve, inclusion and variety are the muse of the dynamic team of workers at American airlines. Our 20+ worker commercial enterprise useful resource businesses are focused on connecting our crew members to our clients, suppliers, communities and shareholders, supporting team members attain their complete capacity and creating an inclusive paintings environment to fulfill and exceed the desires of our numerous international.
Are you prepared to feel an amazing sense of pleasure and delight as you do your component to hold the most important airline in the international strolling easily as we take care of humans on lifestyles’s journey? Feel loose to be yourself at American.
