Job Responsibilities: Customer Service Agent
Salary: $20-30/Hour
Company: American Airlines
Location: New Mexico, USA
Educational Requirements: Bachelor's Degree
Intro
Are you ready to discover a global of opportunities, each at paintings and at some stage in your break day? Join our American airlines family, and you’ll tour the arena, grow your understanding and turn out to be the first-rate model of you. As you embark on a brand new adventure, you’ll tackle challenges with flexibility and beauty, learning new talents and advancing your career while having the time of your life. Sense unfastened to complement each your private and paintings lifestyles and hop on board!
Why you may love this process
The customer service Agent interacts with clients in a courteous, efficient, friendly and expert way. Beginning pay is $15.50 in keeping with hour.
What you will do
- Promotes and sells air travel to the traveling public or freight forwarders.
- Affords assistance with passenger test-in and cargo recognition.
- Translates authorities policies and necessities for domestic and worldwide travel or cargo shipments.
- Meets and dispatches plane within mounted instances.
- Provides help to distressed passengers and customers.
- Protects organization property and revenue.
- Provides for safe tour.
- Possesses the physical ability and dexterity to apply motor talents to carry out numerous activity-related tasks.
- Uses organizational competencies to perform a couple of duties within a limited term.
- Is self-stimulated and calls for minimal supervision.
- Responds and assists in the course of security and emergency conditions.
- Follows inner/outside regulations and methods.
- Can be required to power and operate air stairs up to diverse kinds of plane in order to enplane and deplane passengers.
- Can be required to carry out Passenger Operation manage features including air to floor conversation as well as Tower functions.
- Depending on airport area this function may go in various weather situations.
- Because of flight operations customer service dealers paintings shifts that include abnormal and/or prolonged hours, weekends and holidays.
All you'll want for fulfillment
Minimum qualifications- training & previous process revel in
- High faculty diploma or GED or international equal
- Bilingual language talents required in a few places
- Relevant legitimate driving force’s license as required by way of neighborhood government
- Must fulfill FAA crook heritage assessments to qualify for unescorted get right of entry to privileges to airport security identity display regions (SIDA), if applicable
- Must be able to comfy suitable airport authority and/or US Customs protection badges, if relevant
- Final touch of a pre-employment drug screen, complete history test and/or fingerprinting to satisfy business enterprise and protection necessities
- Need to be legal to work inside the U.S.
Favored qualifications- training & previous activity revel in
- Running knowledge of Sabre or any other Passenger provider machine
- Previous head to head customer support enjoy
- Operating in a quick tempo environment
What you'll get
Feel unfastened to take benefit of all that American airways has to offer:
- Tour Perks: geared up to explore the arena? You, your circle of relatives and your pals can attain 365 locations on extra than 6,800 daily flights throughout our global network.
- Fitness advantages: On day one, you’ll have get right of entry to on your fitness, dental, prescription and vision advantages to help you live properly. And that’s simply the start, we additionally offer virtual physician visits, bendy spending bills and extra.
- Well-being applications: We want you to be the high-quality version of yourself – that’s why our well being packages provide you with all of the right gear, resources and aid you want.
- 401(okay) software: available upon rent and, relying on the workgroup, company contributions in your 401(k) software are to be had after twelve months.
- Extra benefits: other notable blessings include our worker assistance program, pet coverage and discounts on lodges, automobiles, cruises and extra
Feel loose to be yourself at American
From the group contributors we lease to the clients we serve, inclusion and diversity are the muse of the dynamic team of workers at American airways. Our 20+ worker business resource agencies are centered on connecting our team contributors to our clients, suppliers, groups and shareholders, supporting group contributors attain their complete potential and developing an inclusive work surroundings to satisfy and exceed the wishes of our diverse global.
Are you ready to experience a splendid feel of pleasure and delight as you do your component to keep the most important airline inside the international strolling smoothly as we care for people on lifestyles’s adventure? Feel free to be your self at American.
