Job Responsibilities: Customer Service Agent
Salary: $20-30/Hour
Company: Delta Airlines
Location: Columbus, USA
Educational Requirements: Bachelor's Degree
HOW YOU'LL ASSIST US HOLD MOUNTAINEERING (EVALUATION & KEY RESPONSIBILITIES)
- Imaginative and prescient: deliver global-elegance provider to all clients.
- Mission: Make every consumer experience just like the maximum valued man or woman.
At Delta, our logo is crucial to our persisted success. As a customer support Agent, you play a key part in keeping our brand strong by demonstrating strict adherence to uniform compliance, retaining professionalism, and showing a high-quality mind-set outside and inside of labor.
Customer service Agent the first to greet our clients and guide and help them with the ticketing and luggage check-in manner. The obligations consist of:
- Handles all aspects of work associated with ticketing and making reservations for passengers and people activities necessary to board and deplane passengers, along with tagging and lifting passenger's luggage to a bag belt for delivery to the ramp.
- Proactively greets customers, assesses their needs, explains Delta's available generation options, and directs them correctly.
- Definitely influences clients' use of airport generation to make sure a higher, quicker, and friendlier airport enjoy for all customers.
- Shows a high-quality photograph of Delta.
- Continues customers informed whilst ensuring provider delivery.
- Correctly coordinates with internal assets whilst operating underneath pressure and time constraints to dispatch flights on time.
- Plays a spread of duties consistent with the useful work location mission; however, sellers may be pass-applied and be required to perform all features. Specific features, obligations, and departments may also vary or be brought depending upon the vicinity and operational necessities.
- Subject to rotating shifts and off days.
- Can also require out of doors paintings.
- Practices safety-conscious behaviors in all operational processes and procedures.
BLESSINGS AND PERKS TO HELP YOU MAINTAIN MOUNTAINEERING
- N/A
WHAT YOU NEED TO BE SUCCESSFUL (MINIMAL QUALIFICATIONS)
- Ought to be fluent in English and Greek in each spoken and written communique.
- Experience and/or training in ticketing is favored.
- Candidate need to have proper work files to paintings/are living in Greece at the time of applying. Delta will now not sponsor candidates for this position.
- Ought to be willing to paintings a fixed and/or rotating schedule which include afternoons, evenings, weekends, and vacations.
- Employee need to be able to kind not less than 30 wpm to efficiently use the agent's laptop set.
- If currently hired via Delta, ought to be appearing satisfactorily in current role.
- Wherein accredited through relevant law, need to have obtained or be willing to acquire the COVID-19 vaccine by means of date of rent to be taken into consideration for U.S.-based totally activity, if not currently employed through Delta Air traces, Inc.
- Demonstrates that privacy is a priority while managing personal facts.
- Embraces a diverse set of humans, thinking and styles.
- Consistently makes protection and safety, of self and others, the concern.
WHAT'S GOING TO COME UP WITH A AGGRESSIVE FACET (DESIRED QUALIFICATIONS)
- N/A
