Job Responsibilities: Customer Service Agent
Salary: $20-30/Hour
Company: Delta Airlines
Location: Lansing, USA
Educational Requirements: Bachelor's Degree
HOW YOU WILL ASSIST US KEEP CLIMBING (EVALUATE & KEY DUTIES)
- Vision: deliver world-class service to all customers.
- Challenge: Make every purchaser experience just like the maximum valued person.
As a customer service Agent, you will be significant in demonstrating Delta’s dedication to our customers by way of making their travel experience as easy and pleasant as possible. At Delta, our logo is critical to our continued achievement. As a customer service Agent, you play a key element in maintaining our logo sturdy through demonstrating strict adherence to uniform compliance, retaining professionalism, and exhibiting a positive mindset outside and inside of work.
Customer service agents serving as a price ticket Agent are the first to greet our customers and manual and assist them with the ticketing and luggage check-in process. You may:
- Greet customers and manual and assist them with the ticketing and luggage check-in manner.
- Use a pc to sell, print and reissue tickets.
- Manage the take a look at-in procedure, ensuring that customers have the right documentation for travel.
- Tag bags and perform lifting duties that contain moving bags from scales to conveyor belts. Numerous other lifting responsibilities will contain coping with gadgets as low as floor stage and as high as waist degree.
- Practices safety-conscious behaviors in all operational techniques and strategies.
Customer support dealers serving as a Gate Agent help our customers with routing, trip planning and gate boarding. You'll:
- Use computer systems to help customers with seat availability, gate bulletins with regard to the boarding procedure, flight reputation, checking and managing luggage, handling and initiating the boarding system.
- Operate jet methods to region them in position prior to aircraft arrival and lifting, beginning, final, and securing plane doorways.
- Practices safety-aware behaviors in all operational processes and procedures.
- All customer support agents are required to work continually in public regions and be able to apprehend and respond to an expansion of questions about travel facts. Additionally, you may be liable for escorting unaccompanied minors and disabled passengers throughout the airport. This role requires status for long periods of time.
WHAT YOU WANT TO PREVAIL (MINIMUM QUALIFICATIONS)
- High school diploma, GED or excessive college Equivalency
- Embraces diverse people, thinking and patterns
- Constantly makes safety and safety, of self and others, the priority
- Be as a minimum 18 years of age
- Should possess the proper authorization to live and work in Dublin, ireland on the time you whole your application.
- Frequently raise baggage or gadgets weighing up to and consisting of 50 kilos
- On occasion elevate luggage or objects weighing between 50 and 70 kilos
- Own entry-degree pc capabilities
- Strong verbal and written communication abilities using appropriate grammar, tone, and pronunciation
- Be willing to paintings a hard and fast and/or rotating schedule which includes afternoons, evenings, weekends and holidays
- Wherein authorised by using relevant law, must have obtained or be inclined to acquire the COVID-19 vaccine through date of hire to be considered for U.S.-based totally job, if no longer presently employed via Delta Air strains, Inc.
- Demonstrates that privateness is a concern whilst dealing with personal statistics
- Always prioritizes safety and safety of self, others, and personal records.
- Embraces various humans, thinking, and styles.
WHAT'S GOING TO COME UP WITH A AGGRESSIVE ASPECT (FAVORED QUALIFICATIONS)
- N/A
