Job Responsibilities: Customer Service Agent
Salary: $20-30/Hour
Company: American Airlines
Location: Helena, USA
Educational Requirements: Bachelor's Degree
Intro
Are you geared up to explore an international of possibilities, each at paintings and during your day off? Be part of our American airlines circle of relatives, and you’ll travel the arena, grow your expertise and end up the first-rate version of you. As you embark on a new journey, you’ll address challenges with flexibility and charm, mastering new talents and advancing your career even as having the time of your life. Sense unfastened to enhance both your private and paintings life and hop on board!
Why you will love this task
The customer service agent interacts with clients in a courteous, green, pleasant and professional manner.
What will you do
- Promotes and sells air tour to the travelling public or freight forwarders.
- Gives assistance with passenger test-in and load recognition.
- Translates government policies and requirements for domestic and global journey or cargo shipments.
- Meets and dispatches aircraft within installed instances.
- Provides help to troubled passengers and customers.
- Protects agency assets and sales.
- Presents for secure travel.
- Possesses the bodily capacity and dexterity to apply motor talents to perform various process-associated responsibilities.
- Uses organizational capabilities to carry out multiple duties inside a confined time period.
- Is self-prompted and calls for minimum supervision.
- Responds and assists during safety and emergency conditions.
- Follows inner/outside guidelines and strategies.
- Can be required to drive and operate air stairs up to diverse sorts of aircraft which will enplane and deplane passengers.
- Can be required to perform Passenger Operation manipulate features together with air to floor communique as well as Tower functions.
- Depending on airport area this function may go in various weather conditions.
- Due to flight operations customer service marketers work shifts that encompass irregular and/or extended hours, weekends and holidays.
All you'll need for achievement
Minimal qualifications- education & prior activity enjoy
- High faculty degree or GED or worldwide equal
- Bilingual language abilties required in some locations
- Relevant legitimate motive force’s license as required through local government
- Ought to satisfy FAA crook historical past exams to qualify for unescorted access privileges to airport security identity display regions (SIDA), if relevant
- Should be capable of secure appropriate airport authority and/or US Customs security badges, if relevant
- Completion of a pre-employment drug display screen, complete historical past test and/or fingerprinting to meet enterprise and security requirements
- Need to be legal to paintings within the U.S.
Preferred qualifications- education & prior job enjoy
- Working knowledge of Sabre or every other Passenger service device
- Previous face to face customer service experience
- Operating in a fast tempo environment
What you may get
Feel free to take benefit of all that American airways has to offer:
- Tour Perks: geared up to explore the sector? You, your family and your buddies can reach 365 destinations on greater than 6,800 every day flights throughout our worldwide network.
- Health blessings: On day one, you’ll have get entry to in your health, dental, prescription and imaginative and prescient advantages to help you live properly. And that’s just the begin, we also offer digital physician visits, bendy spending money owed and greater.
- Well-being programs: We want you to be the satisfactory version of your self – that’s why our wellbeing applications provide you with all of the right equipment, resources and help you need.
- 401(okay) software: available upon hire and, relying on the workgroup, corporation contributions for your 401(ok) program are to be had after one year.
- Extra benefits: other exceptional advantages encompass our worker assistance software, pet insurance and reductions on hotels, automobiles, cruises and extra
Sense loose to be yourself at American
From the team individuals we hire to the clients we serve, inclusion and diversity are the foundation of the dynamic staff at American airways. Our 20+ worker commercial enterprise aid organizations are centered on connecting our team members to our customers, providers, communities and shareholders, supporting crew individuals to reach their complete capacity, and developing an inclusive paintings environment to fulfill and exceed the desires of our diverse world.
Are you prepared to experience a notable feel of pleasure and pride as you do your element to preserve the largest airline inside the world going for walks easily as we take care of human beings on existence’s adventure? Sense loose to be yourself at American.
