Job Responsibilities: Customer Service Agent
Salary: $20-30/Hour
Company: Delta Airlines
Location: Des Moines, USA
Educational Requirements: Bachelor's Degree
HOW YOU MAY HELP US KEEP HIKING (ASSESSMENT & KEY RESPONSIBILITIES)
- Imaginative and prescient: deliver global-class service to all customers.
- Challenge: Make every client feel like the maximum valued individual.
As a shipment Agent, you may paintings with an revolutionary crew whose common goal is to make sure that our clients' shipment arrives correctly and on time to force a fantastic client experience. At Delta, our logo is critical to our persisted achievement. As a shipment Agent, you play a key component in maintaining our emblem sturdy by way of maintaining professionalism and exhibiting a wonderful mindset inside and outside of labor.
Shipment customer support sellers may be scheduled to paintings a shift among 20 to forty hours in keeping with week. Work duties encompass bending, stooping, twisting, standing, and taking walks. Paintings tasks are repetitive including loading and unloading and transporting shipment and mail to plane.
Watch this process preview to examine extra about the blessings and duties of this profession possibility at Delta.
Summary of responsibilities (not complete of all duties):
- Safely perform ground guide equipment together with tugs, forklifts, and tow tractors.
- Difficulty to bendy work shifts, including operating weekends and holidays.
- Difficulty to working in inclement climate.
- Practice safety-aware behaviors in all operational procedures and tactics even as appearing underneath time constraints.
- Appropriately carry, load, dump, and delivery mail and load to and from aircraft, in addition to being chargeable for on-time shipments.
- Safeguard shipment and mail from harm, loss, and climate.
- Competently driving and running ground equipment inclusive of tugs, forklifts, and tow tractors in regions of congestion.
- Again and again carry and load cargo onto carts and make sure every cargo reaches its destination.
- Function scanners and computers to ensure mail and cargo are routed efficaciously to the destination.
- Practices protection-conscious behaviors in all operational techniques and methods.
BENEFITS AND PERKS THAT WILL HELP YOU HOLD HIKING
Our tradition is rooted in a shared willpower to living our values – Care, Integrity, Resilience, Servant management, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we provide is our awareness on Sharing achievement with Delta employees. Exploring a profession at Delta gives you a danger to peer the sector whilst earning exquisite compensation and benefits to help you hold mountaineering alongside the manner:
- Aggressive profits, enterprise-main seasonedfit sharing program, and overall performance incentives.
- 401(okay) with beneficiant employer contributions as much as nine%.
- Paid day without work consisting of vacation, vacations, paid personal time, maternity and parental leave.
- Comprehensive health benefits together with scientific, dental, vision, short/long time disability and lifestyles benefits.
- Family care assistance via fertility aid, surrogacy and adoption help, lactation guide, backed back-up care, and programs that assist with cherished ones in all degrees.
- Holistic health applications to help physical, emotional, social, and economic health, along with get right of entry to to an worker help software presenting assist for you and all people in your family, unfastened economic education, and full-size assets assisting mental health.
- Domestic and global area-to be had flight privileges for employees and eligible circle of relatives members.
- Profession improvement programs to achieve your lengthy-time period profession desires.
- World-extensive partnerships to interact in community service and revolutionary goals created to attention on sustainability and lowering our carbon footprint.
- Enterprise aid businesses created to attach personnel with not unusual pursuits to sell inclusion, offer angle and assist implement techniques.
- Recognition rewards and awards via the platform Unstoppable collectively.
- Get right of entry to to over 500 reductions, specialty savings and voluntary advantages via Deltaperks together with vehicle and resort leases and car, home, and pet insurance, prison offerings, and childcare.
WHAT YOU NEED TO PREVAIL (MINIMAL QUALIFICATIONS)
- Demonstrates that privacy is a priority whilst coping with personal statistics.
- Embraces various people, questioning, and patterns.
- Consistently makes safety and protection, of self and others, the concern.
- High faculty diploma, GED, or high school Equivalency.
- Ought to be at least 18 years of age.
- Should have a legitimate motive force’s license.
- Ought to be able to force and properly operate a forklift, bags tug, and tow tractor.
- Ought to be gifted in English.
- Must have splendid oral and verbal conversation capabilities and be able to understand detailed task commands.
- Ought to assignment a expert photo.
- Own primary laptop abilties.
- Need to effectively whole relevant training training.
- Incremental schooling for extra duties consisting of handling specialised techniques, device, and products may be required.
- Capacity to often lift luggage or objects weighing up to and along with 50 kilos.
- Ability to from time to time lift baggage or items weighing among 50 and 70 pounds.
- Be willing to paintings a hard and fast and/or rotating schedule along with afternoons, evenings, weekends, and holidays in all climate situations.
- Capable of paintings in various climates outside and inside the warehouse.
- Skip a publish-offer pre-employment drug test.
- Skip a bodily capacity test (PAT). Click on here to watch a video explaining the PAT and that will help you prepare.
- Have to be able to gain and keep an airport badge with a customs seal.
- Pass an intensive submit offer pre-employment background check, inclusive of fingerprinting and a criminal history file check required by way of federal regulation.
- Be legal to work in the US.
- Have to put on required organization-authorized non-public defensive equipment (PPE) to include, but no longer limited to: hearing protection, protection-toe shoes, defensive headwear (bump cap or tough hat), and excessive visibility protection garb problem to an authorized accommodation, which includes change PPE.
- Where accepted with the aid of relevant law, should have received or be inclined to acquire the COVID-19 vaccine via date of hire to be considered for a U.S.-based totally task, if not currently employed through Delta Air lines, Inc.
WHAT WILL PROVIDE YOU WITH A AGGRESSIVE SIDE (DESIRED QUALIFICATIONS)
- Previous cargo freight and warehouse operations experience is favored.
- Typing/computer competencies are strongly favored.
