Job Responsibilities: Customer Service Agent
Salary: $20-30/Hour
Company: American Airlines
Location: Salt Lake City, USA
Educational Requirements: Bachelor's Degree
Intro
Are you ready to discover a international of opportunities, each at work and at some point of your time off? Be a part of our American airlines family, and you’ll tour the sector, develop your know-how and turn out to be the best model of you. As you embark on a new journey, you’ll tackle challenges with flexibility and beauty, studying new competencies and advancing your profession at the same time as having the time of your existence. Sense free to complement each your personal and work life and hop on board!
Why you'll love this process
The customer support Agent interacts with clients in a courteous, efficient, pleasant and expert manner.
What you may do
- Promotes and sells air journey to the touring public or freight forwarders.
- Provides help with passenger take a look at-in and load attractiveness.
- Interprets government rules and requirements for domestic and international travel or cargo shipments.
- Meets and dispatches aircraft within established instances.
- Affords assistance to distressed passengers and clients.
- Protects business enterprise assets and sales.
- Provides for safe journey.
- Possesses the physical capacity and dexterity to use motor competencies to perform diverse process-related duties.
- Uses organizational talents to carry out multiple tasks inside a confined term.
- Is self-inspired and requires minimal supervision.
- Responds and assists for the duration of protection and emergency situations.
- Follows inner/outside rules and techniques.
- Can be required to pressure and function air stairs up to diverse forms of plane that allows you to enplane and deplane passengers.
- May be required to carry out Passenger Operation manipulate features together with air to floor communication as well as Tower functions.
- Depending on airport region this role may go in diverse weather conditions.
- Due to flight operations customer support dealers work shifts that encompass irregular and/or prolonged hours, weekends and vacations.
All you may want for achievement
Minimal qualifications- education & previous job revel in
- Excessive faculty degree or GED or global equal
- Bilingual language capabilities required in some places
- Relevant valid driving force’s license as required with the aid of neighborhood authorities
- Must satisfy FAA criminal historical past tests to qualify for unescorted get right of entry to privileges to airport safety identification display regions (SIDA), if applicable
- Should be capable of relaxed suitable airport authority and/or US Customs safety badges, if applicable
- Of completion of a pre-employment drug screen, complete history take a look at and/or fingerprinting to meet corporation and security necessities
- Ought to be legal to work within the U.S.
Favored qualifications- schooling & earlier activity enjoy
- Working understanding of Sabre or any other Passenger provider machine
- Preceding head to head customer service revel in
- Operating in a fast pace surroundings
What you may get
Feel unfastened to take benefit of all that American airlines has to provide:
- Journey Perks: prepared to explore the arena? You, your family and your buddies can attain 365 locations on more than 6,800 daily flights throughout our worldwide community.
- Health blessings: On day one, you’ll have get admission to on your fitness, dental, prescription and vision advantages that will help you stay properly. And that’s just the begin, we additionally offer digital health practitioner visits, bendy spending accounts and extra.
- Wellness applications: We need you to be the excellent version of your self – that’s why our health packages provide you with all the right equipment, resources and guide you want.
- 401(okay) program: to be had upon rent and, relying on the workgroup, company contributions on your 401(k) software are available after three hundred and sixty five days.
- Extra benefits: different exceptional advantages consist of our worker help software, pet coverage and reductions on hotels, motors, cruises and extra
Experience free to be yourself at American
From the group individuals we lease to the customers we serve, inclusion and variety are the inspiration of the dynamic personnel at American airlines. Our 20+ worker enterprise useful resource businesses are focused on connecting our team contributors to our clients, suppliers, groups and shareholders, supporting group contributors reach their full potential and creating an inclusive work environment to satisfy and exceed the needs of our numerous international.
Are you ready to feel a high-quality experience of delight and delight as you do your component to preserve the biggest airline in the world running easily as we care for humans on existence’s adventure? Sense unfastened to be your self at American.
