Job Responsibilities: Customer Service Agent
Salary: $20-30/Hour
Company: American Airlines
Location: Topeka, USA
Educational Requirements: Bachelor's Degree
Intro
Are you ready to discover a global of opportunities, each at work and for the duration of your time without work? Be part of our American airways family, and you’ll journey the arena, develop your understanding and emerge as the great version of you. As you embark on a brand new adventure, you’ll tackle demanding situations with flexibility and charm, gaining knowledge of new abilities and advancing your profession even as having the time of your life. Feel free to complement each your non-public and paintings existence and hop on board!
Why you may love this job
The customer support Agent interacts with customers in a courteous, green, pleasant and professional manner.
What you may do
- Promotes and sells air tour to the traveling public or freight forwarders.
- Affords help with passenger test-in and cargo popularity.
- Interprets authorities policies and necessities for domestic and worldwide journey or cargo shipments.
- Meets and dispatches plane inside set up times.
- Gives assistance to distressed passengers and clients.
- Protects company belongings and revenue.
- Gives for secure tour.
- Possesses the bodily capability and dexterity to apply motor talents to perform various activity-associated obligations.
- Makes use of organizational talents to carry out more than one obligations within a confined term.
- Is self-influenced and calls for minimal supervision.
- Responds and assists throughout protection and emergency situations.
- Follows inner/outside policies and procedures.
- Can be required to power and perform air stairs up to numerous kinds of plane that allows you to enplane and deplane passengers.
- Can be required to perform Passenger Operation manipulate features together with air to floor conversation as well as Tower features.
- Depending on airport vicinity this position may match in numerous climate conditions.
- Because of flight operations customer service retailers work shifts that encompass irregular and/or extended hours, weekends and holidays.
All you will want for achievement
Minimum qualifications- education & previous process experience
- High school diploma or GED or international equal
- Bilingual language talents required in a few places
- Applicable legitimate driving force’s license as required by using neighborhood government
- Must satisfy FAA crook history checks to qualify for unescorted get right of entry to privileges to airport protection identification show areas (SIDA), if relevant
- Have to be capable of secure suitable airport authority and/or US Customs security badges, if relevant
- Final touch of a pre-employment drug screen, complete heritage take a look at and/or fingerprinting to fulfill agency and safety requirements
- Ought to be legal to work inside the U.S.
Preferred qualifications- education & prior job revel in
- Operating knowledge of Sabre or some other Passenger provider machine
- Preceding face to face customer support revel in
- Operating in a quick pace environment
What you will get
Sense unfastened to take gain of all that American airways has to offer:
- Travel Perks: prepared to explore the arena? You, your circle of relatives and your pals can reach 365 locations on extra than 6,800 day by day flights across our global network.
- Health benefits: On day one, you’ll have get right of entry to on your health, dental, prescription and imaginative and prescient benefits to help you stay nicely. And that’s simply the begin, we additionally provide virtual physician visits, bendy spending accounts and extra.
- Well being applications: We need you to be the satisfactory version of yourself – that’s why our well-being packages provide you with all the proper equipment, sources and aid you want.
- 401(okay) software: available upon rent and, depending on the workgroup, organisation contributions on your 401(k) software are available after 365 days.
- Additional blessings: different first-rate benefits consist of our employee help program, pet coverage and reductions on inns, automobiles, cruises and more
Feel loose to be your self at American
From the team individuals we rent to the customers we serve, inclusion and variety are the foundation of the dynamic body of workers at American airways. Our 20+ worker business resource corporations are focused on connecting our crew participants to our customers, providers, groups and shareholders, helping group individuals reach their full capability and creating an inclusive work environment to meet and exceed the wishes of our numerous international.
Are you equipped to experience a exceptional experience of pleasure and satisfaction as you do your component to maintain the biggest airline inside the international going for walks smoothly as we care for people on lifestyles’s journey? Feel free to be your self at American.
