Job Responsibilities: Customer Service Agent
Salary: $20-30/Hour
Company: American Airlines
Location: Augusta, USA
Educational Requirements: Bachelor's Degree
Intro
Are you ready to explore an international of possibilities, both at paintings and during your day without work? Join our American airlines family, and you’ll journey the sector, grow your knowledge and become a first-rate model of you. As you embark on a new adventure, you’ll tackle demanding situations with flexibility and style, getting to know new capabilities and advancing your career at the same time as having the time of your lifestyles. Sense free to enhance both your personal and paintings life and hop on board!
Why you'll love this job
The customer service Agent interacts with customers in a courteous, efficient, friendly and professional manner.
What you may do
- Promotes and sells air tour to the travelling public or freight forwarders.
- Offers assistance with passenger take a look at-in and cargo reputation.
- Interprets authorities policies and necessities for domestic and worldwide travel or cargo shipments.
- Meets and dispatches plane inside hooked up times.
- Offers help to distressed passengers and customers.
- Protects company assets and revenue.
- Presents for secure travel.
- Possesses the physical potential and dexterity to use motor skills to perform numerous task-related duties.
- Uses organizational abilties to perform multiple tasks within a limited term.
- Is self-motivated and calls for minimal supervision.
- Responds and assists for the duration of protection and emergency situations.
- Follows inner/outside regulations and techniques.
- May be required to drive and perform air stairs up to diverse varieties of plane for you to enplane and deplane passengers.
- May be required to perform Passenger Operation manage functions which include air to floor verbal exchange in addition to Tower features.
- Relying on airport region this function may fit in numerous weather conditions.
- Due to flight operations customer service agents paintings shifts that consist of irregular and/or extended hours, weekends and vacations.
All you'll want for success
Minimum qualifications- schooling & earlier activity revel in
- Excessive faculty degree or GED or international equivalent
- Bilingual language skills required in some locations
- Relevant legitimate motive force’s license as required by way of neighborhood government
- Should satisfy FAA criminal background exams to qualify for unescorted access privileges to airport security identification show areas (SIDA), if relevant
- Need to be capable of secure suitable airport authority and/or US Customs safety badges, if relevant
- Of entirety of a pre-employment drug display screen, complete heritage take a look at and/or fingerprinting to fulfill corporation and safety necessities
- Must be authorized to work in the U.S.
Favored qualifications- training & prior process experience
- Working knowledge of Sabre or any other Passenger service machine
- Preceding head to head customer support experience
- Running in a fast tempo environment
What you may get
Feel free to take benefit of all that American airways has to offer:
- Journey Perks: geared up to explore the arena? You, your family and your friends can attain 365 destinations on greater than 6,800 each day flights throughout our international community.
- Health advantages: On day one, you’ll have get entry to in your fitness, dental, prescription and vision blessings that will help you stay properly. And that’s simply the begin, we also provide digital medical doctor visits, bendy spending accounts and greater.
- Well being packages: We need you to be the first-class model of your self – that’s why our health packages provide you with all of the right gear, assets and help you need.
- 401(k) program: available upon lease and, depending at the workgroup, employer contributions on your 401(okay) program are available after three hundred and sixty five days.
- Additional benefits: different top notch blessings include our employee assistance program, puppy insurance and discounts on resorts, motors, cruises and more
Sense loose to be yourself at American
From the group individuals we hire to the clients we serve, inclusion and diversity are the muse of the dynamic staff at American airlines. Our 20+ employee business useful resource groups are focused on connecting our group participants to our clients, suppliers, groups and shareholders, helping group participants attain their complete potential and growing an inclusive work surroundings to fulfill and exceed the needs of our various world.
Are you ready to feel a amazing feel of pleasure and pride as you do your part to maintain the largest airline in the international strolling easily as we take care of humans on life’s adventure? Sense free to be yourself at American.
