Job Responsibilities: Customer Service Agent
Salary: $20-30/Hour
Company: American Airlines
Location: Carson City, USA
Educational Requirements: Bachelor's Degree
Intro
Are you prepared to discover a world of possibilities, each at paintings and in the course of your day without work? Join our American Airways circle of relatives, and you’ll journey the arena, grow your know-how and turn out to be the first-rate version of yourself. As you embark on a brand new adventure, you’ll tackle challenges with flexibility and grace, studying new talents and advancing your career even as having the time of your existence. Sense loose to complement both your personal and work existence and hop on board!
Why you will love this process
- The customer support Agent interacts with clients in a courteous, green, pleasant, and expert manner.
What you'll do
- Promotes and sells air travel to the touring public or freight forwarders.
- Gives help with passenger test-in and load acceptance.
- Interprets authority's rules and necessities for home and international tours or shipment shipments.
- Meets and dispatches aircraft within mounted times.
- Presents help to distressed passengers and customers.
- Protects enterprise assets and sales.
- Affords for secure travel.
- Possesses the bodily potential and dexterity to apply motor abilities to carry out diverse process-associated responsibilities.
- Uses organizational abilities to carry out more than one responsibility within a constrained term.
- Is self-inspired and requires minimum supervision.
- Responds and assists for the duration of safety and emergency situations.
- Follows internal/external regulations and techniques.
- Can be required to force and operate air stairs up to various types of aircraft with the intention to enplane and deplane passengers.
- May be required to carry out Passenger Operation management features including air-to-floor communication as well as Tower capabilities.
- Depending on the airport region this function may match in diverse weather conditions.
- Because of flight operations customer support agents work shifts that consist of abnormal and/or extended hours, weekends, and vacations.
All you may want for achievement
Minimal qualifications- training & earlier process enjoy
- Excessive faculty diploma or GED or global equal
- Bilingual language talents are required in some places
- Applicable legitimate driver’s license as required through local authorities
- Should fulfill FAA criminal history checks to qualify for unescorted get entry to privileges to airport security identity show areas (SIDA), if applicable
- Ought to be able to secure appropriate airport authority and/or US Customs security badges, if applicable
- Completion of a pre-employment drug display, comprehensive heritage test, and/or fingerprinting to satisfy organization and security requirements
- Need to be legal to work inside the U.S.
Preferred qualifications- training & previous task revel in
- Running expertise of Sabre or every other Passenger service gadget
- Preceding face-to-face customer service revels in
- Operating in a quick-tempo environment
What you'll get
Feel free to take benefit of all that American Airways has to offer:
- Tour Perks: ready to discover the sector? You, your own family, and your buddies can reach 365 destinations on more than 6,800 daily flights throughout our worldwide community.
- Health benefits: On day one, you’ll have to get admission to your health, dental, prescription, and vision advantages to help you live properly. And that’s simply the start, we additionally provide digital health practitioner visits, bendy spending debts, and more.
- Well-being applications: We need you to be a pleasant model of yourself – that’s why our well-being programs offer you all of the right equipment, resources, and assistance you want.
- 401(ok) program: to be had upon hire and, relying on the workgroup, company contributions for your 401(okay) application are to be had after one year.
- Extra advantages: different exquisite blessings consist of our employee help application, puppy insurance, and discounts on hotels, cars, cruises, and extra
Experience loose to be yourself at American
From the crew members we hire to the customers we serve, inclusion and diversity are the inspiration of the dynamic body of workers at American Airways. Our 20+ employee enterprise resource organizations are focused on connecting our group members to our clients, suppliers, communities, and shareholders, helping group individuals reach their complete potential, and developing inclusive work surroundings to satisfy and exceed the wishes of our numerous international.
Are you ready to feel a remarkable experience of delight and pleasure as you do your component to hold the most important airline inside the international walking smoothly as we take care of humans on lifestyles adventure? Experience unfastened to be yourself at American.
