Job Responsibilities: Customer Service Agent
Salary: $20-30/Hour
Company: American Airlines
Location: Florida, USA
Educational Requirements: Bachelor's Degree
Intro
Are you prepared to discover a world of opportunities, each at paintings and at some stage in your break day? Join our American Airlines circle of relatives, and you’ll tour the arena, develop your know-how and become the quality version of yourself. As you embark on a brand new journey, you’ll address demanding situations with flexibility and grace, mastering new talents and advancing your profession even as having the time of your lifestyles. Feel unfastened to complement each of your non-public and paintings life and hop on board!
Why you'll love this process
The customer support Agent interacts with clients in a courteous, green, friendly, and professional manner.
What you will do
- Promotes and sells air journeys to the visiting public or freight forwarders.
- Provides help with passenger test-in and cargo popularity.
- Translates authority's guidelines and requirements for home and international tour or cargo shipments.
- Meets and dispatches planes within set-up times.
- Presents assistance to troubled passengers and customers.
- Protects business enterprise assets and revenue.
- Provides for a safe tour.
- Possesses the bodily capability and dexterity to apply motor capabilities to carry out numerous activity-related obligations.
- Uses organizational abilties to carry out more than one obligation within a restrained term.
- Is self-influenced and requires minimal supervision.
- Responds and assists during security and emergency situations.
- Follows inner/outside rules and techniques.
- May be required to force and operate air stairs up to diverse forms of plane to be able to enplane and deplane passengers.
- Can be required to carry out Passenger Operation manipulation functions which include air-to-floor communication as well as Tower capabilities.
- Depending on the airport region this role may fit in numerous weather conditions.
- Due to flight operations customer support sellers work shifts that consist of abnormal and/or extended hours, weekends and vacations.
All you may need for achievement
Minimum qualifications- schooling & prior task revel in
- High college diploma or GED or global equal
- Bilingual language skills are required in some locations
- Applicable valid driver’s license as required with the aid of neighborhood government
- Should fulfill FAA crook heritage exams to qualify for unescorted get admission to privileges to airport security identity display regions (SIDA), if relevant
- Ought to be able to comfortable with the suitable airport authority and/or US Customs security badges, if applicable
- Of completion of a pre-employment drug display screen, comprehensive heritage take a look at and/or fingerprinting to fulfill organization and protection necessities
- Should be authorized to work in the U.S.
Preferred qualifications- schooling & prior process experience
- Operating knowledge of Sabre or some other Passenger service machine
- Preceding face-to-face customer support enjoy
- Operating in a fast tempo surroundings
What you may get
Sense unfastened to take gain of all that American Airlines has to provide:
- Tour Perks: geared up to explore the arena? You, your own family, and your pals can reach 365 destinations on more than 6,800 each day flights across our worldwide network.
- Fitness benefits: On day one, you’ll have access to your health, dental, prescription, and vision benefits to help you live well. And that’s just the beginning, we also offer virtual doctor visits, flexible spending money owed, and more.
- Well-being packages: We want you to be a nice model of yourself – that’s why our health programs provide you with all of the right gear, assets, and guide you want.
- 401(ok) software: to be had upon rent and, relying on the workgroup, company contributions to your 401(okay) program are available after three hundred and sixty-five days.
- Additional advantages: other wonderful blessings include our worker help software, puppy coverage, and reductions on resorts, motors, cruises, and more
Feel unfastened to be yourself at American
From the team individuals we hire to the customers we serve, inclusion and variety are the muses of the dynamic workforce at American Airways. Our 20+ worker business resource businesses are targeted at connecting our group contributors to our clients, providers, groups, and shareholders, supporting crew participants to attain their full capability, and growing an inclusive paintings environment to fulfill and exceed the wishes of our diverse world.
Are you prepared to sense a superb experience of delight and delight as you do your part to keep the largest airline inside the global jogging smoothly as we care for human beings on lifestyles adventure? Feel free to be yourself at American.
