Job Responsibilities: Customer Service Associate
Salary: $20-30/Hour
Company: Amazon
Location: Honolulu, USA
Educational Requirements: Bachelor's Degree
Our project at Amazon is to be Earth’s maximum consumer-centric corporation, and our award-triumphing customer support group is a key part of accomplishing that purpose. Doing our quality for our customers is wherein we get our power, and that’s why you’ll discover we approach matters in another way here. You won’t be asked to examine from a script or examine dialogue via coronary heart. Rather we’ll provide you with the expert education to trouble solve for our clients. You’ll bring your unique personality to each customer conversation and deliver the terrific support enjoy our clients love.
What will you do as a customer support partner?
As an Amazon customer support partner, you have got a totally clean reason: to prevent problems, remedy queries, and pleasure our customers. You’ll be the primary point of touch for U.S. Based totally Bilingual (English/Spanish) clients by answering their requests through telephone, chat and/or electronic mail – this consists of the whole thing from order, delivery, and product questions to fee subjects and website steerage. Our customer support pals use a ramification of gear to navigate, research, and review answers, and speak effectively with internal and external clients and Amazon business companions. You will also be chargeable for amassing intelligence to save you any capability problems which could effect customer experience and transport performance.
What are your hours?
This function calls for running variable hours to suit while clients need us most. You will paintings day/overdue shifts and your paintings week is minimal forty hours, for example: 5x8hrs which will in shape our purchaser demand, we schedule primarily based on a ramification of various shift patterns operating within 24 hours Monday to Sunday. You may be required to paintings national holidays and can be compensated as a consequence. You will learn more about your exact time table in the direction of your begin date.
What benefits will you obtain?
One of the first rate matters approximately becoming a member of Amazon’s customer service group is that you don’t need beyond enjoy in customer service. You’ll get hold of education and be supplied with a complete gadget package whilst you join. Moreover, we provide some of benefits, which include:
- Non-public health insurance
- Personal Dental coverage
- Existence and unintentional demise & disability insurance
- Worker help software (EAP)
- Amazon employee cut price
- Career improvement packages
- Lifestyle advantages and retail reductions thru our Amazon Extras program
- Professional education and ongoing opportunities to examine extra and develop your abilties
If this position sounds adore it’s for you, then click at the link below to begin the application process!
You’ll want to allow 1-2 hours to complete the entire application, which includes tests with the intention to examine your suitability for the function. You will have the choice to shop your application throughout the system and return to it if vital. We propose using a pc/desktop pc with a purpose to get the nice experience.
If a success, we will touch you about next steps!
Amazon is an equal opportunities corporation. We agree with passionately that using a various group of workers is important to our achievement. We make recruiting choices based totally to your experience and skills. We price your passion to find out, invent, simplify and build.
Defensive your privateness and the safety of your records is a longstanding top priority for Amazon. Please consult our privateness observe to recognize more about how we collect, use and switch the private information of our applicants.
FUNDAMENTAL QUALIFICATIONS
What qualifications can we need from you?
- Minimal age: 18 years vintage
- Have the proper to paintings in Colombia
- Sturdy communique talents in English and Spanish (both written and oral fluency) English degree 85% or above.
- Gifted computer skills
- The availability to paintings varying shifts from Monday to Sunday in the working hours of 06 am to 11 pm
- You may need a quiet, distraction free work space within a committed workplace space with a table and chair
- From a technical attitude, at the least high-pace net (10 MGB download / 3MBG add or higher broadband connection velocity using a hard-wire ethernet net connection (no WIFI).
What strengths will you bring?
- Difficult-operating, articulate, and detail-oriented
- Friendly and consumer-centered in every situation
- Ability to research speedy and embrace change
- Relaxed multi-tasking in a excessive-power surroundings.
