Job Responsibilities: Customer Service Associate
Salary: $20-30/Hour
Company: Walgreens
Location: Augusta, USA
Educational Requirements: Bachelor's Degree
Obligations
- Models and supplies a extraordinary and delightful patron experience.
- Registers income on assigned cash check in, affords customers with courteous, honest, friendly, and green checkout provider.
Consumer enjoy
- Engages clients and sufferers by means of greeting them and presenting help with products and services. Resolves patron troubles and solutions inquiries to make certain a high-quality client revel in.
- Models and shares customer service quality practices with all group participants to supply a one of a kind and delightful purchaser enjoy, inclusive of interpersonal conduct (e.G., greeting, eye contact, courtesy, and so forth.) and Walgreens provider developments (e.G., providing assist proactively, figuring out needs, servicing until satisfied, and many others.).
Operations
- Affords clients with courteous, pleasant, speedy, and efficient service.
- Recommends objects on the market to client and recommends change-up and/or accomplice items.
- Registers customer purchases on assigned cash sign up, collects cash and distributes trade as requested; methods voids, returns, rain tests, refunds, and exchanges as wished.
- Maintains counters and shelves clean and nicely merchandised, takes stock, and continues records. Tests in and fees merchandise as required or as directed by using shop manager or communicated by means of the shift leader.
- Implements company asset safety approaches to discover and decrease profit loss.
- Ensures compliance with state and nearby legal guidelines regarding regulated merchandise (e.G., alcoholic liquids and tobacco merchandise).
- Constructs and continues presentations, together with promotional, seasonal, superb structures, and sale merchandise. Completes resets and revisions as directed.
- Assists with separation of food items (e.G., raw meals from pre-cooked) and product placement as targeted by means of regulations/processes (e.G., raw and frozen meats on bottom shelves). For consumable gadgets, assists in inventory rotation, the use of the first in, first out approach and restock outs.
- Has operating knowledge of shop structures and shop device.
- Provides customer support in the image vicinity, which includes virtual passport image provider, poster print and innovative machine, suggestive promote of promotional photo products.
- Assumes web choose-up obligations (monitors orders in picture Care Plus, fills orders (pick out gadgets), delivers orders to customers as they come at shop).
- Assists with outside and indoors upkeep by means of making sure clean, neat, orderly keep circumstance and look.
- Complies with all business enterprise guidelines and procedures; maintains respectful relationships with coworkers.
- Completes unique assignments and other responsibilities as assigned.
- Schooling & personal development
- Attends schooling and completes PPLs requested by means of supervisor or assigned by way of corporate.
Basic qualifications
- Ought to be fluent in analyzing, writing, and speaking English. (besides in Puerto Rico)
- Requires willingness to paintings flexible timetable, consisting of evenings and weekend hours
Desired Qualifications
- Decide on six months of experience in a retail environment.
- Opt to have previous work experience with Walgreens.
- Prefer to be fluent in reading, writing, and speakme English. (besides in Puerto Rico)
- Calls for willingness to paintings flexible agenda, inclusive of evenings and weekend hours.
