Job Responsibilities: Customer Service Associate
Salary: $20-30/Hour
Company: Amazon
Location: Nashville, USA
Educational Requirements: Bachelor's Degree
DESCRIPTION
Our challenge at Amazon is to be Earth’s most customer-centric business enterprise, and our award-winning customer service group is a key part of attaining that intention. Doing our quality for our customers is where we get our power, and that’s why you’ll locate we technique things in another way right here. You gained’t be asked to study from a script or study communicate by heart. Instead, we’ll offer you the schooling you need to trouble-solve for our clients. You’ll carry your particular personality to each client conversation and deliver tremendous assistance revel in our customer's love.
What's going to you do as a customer service accomplice?
As an Amazon customer service partner, you have a completely clean purpose: to save your troubles, remedy queries, and satisfaction our clients. You’ll be the first point of contact for our customers with the aid of answering their requests via smartphone, chat, and/or e-mail – this includes everything from order and product inquiries to charge topics and internet site guidance. Our customer service associates use a selection of gear to navigate, study, and evaluate answers, and talk correctly with clients.
What are your hours?
This role requires working variable hours to suit when customers need us most. You may work day/past due shifts and your work week is 40 hours, for example, 4x10hrs or 5x8hrs. As a way to fit our customer call, we timetable primarily based on an expansion of various shift styles within the working hours of 6 am and 8 pm EST Monday to Sunday. You will obtain your work agenda at least four weeks earlier and your shifts may change each couple of weeks. You'll be required to paint national vacations and can be compensated hence. You will study greater approximately your precise agenda toward your start date.
FUNDAMENTAL QUALIFICATIONS
Qualifications:
What qualifications do we want from you?
- Minimal age: 18 years vintage
- Have the proper to paintings in the united states of America without restrictions
- Strong communique competencies in English (each written and oral fluency)
- Gifted pc abilities
- The availability to work varying shifts from Monday to Sunday inside the working hours of 6 am to 8 pm EST
- Willingness and potential to paintings in rotating shifts (i.E. Early, late, weekend, and time beyond regulation as required)
- Support a complete-time working timetable of 40 hours as much as 60 hours based on commercial enterprise needs which could trade at some stage in the direction of your seasonal undertaking.
- Ability to work On-web site at 500 Kinetic Dr., Huntington, WV 25701
- Ability to take part and whole mandatory training (this timetable may be exclusive out of your production timetable upon hiring).
What strengths will you carry?
- Tough-running, articulate, and element-orientated
- Pleasant and customer-targeted in each scenario
- Ability to research fast and embody change
- Comfy multi-tasking in excessive-power surroundings.
What advantages will you acquire?
One of the great things about joining Amazon’s customer service group is that you don’t want to revel in customer support. You’ll acquire education and be provided with a complete equipment package while you be part of it. Additionally, we offer some of the advantages, such as:
- Amazon worker bargain
- Lifestyle blessings and retail discounts thru our Amazon Extras application
- Expert schooling and ongoing opportunities to research more and broaden your capabilities
