Full job description
Sign Pros, Inc., located in Redmond, has been a leader in NW real estate and custom signs since 1978. We strive for fantastic customer service and produce top quality products. We are growing and looking for a qualified person to join our team.
Position Description
The Customer Service/Graphic Designer helps clients, and project coordinators on creative projects, ensuring they meet clients’ requirements. This role works directly with clients to create designs during the initial concept through the final stages of development to ensure accuracy and prepare them for print, or manufacturing. The role combines strong customer service, creative and technical skills to format various images and illustrations to produce working production files for printing and fabrication.
The Customer Service/Graphic Designer has an eye for detail ultimately ensuring our print and manufacturing designs meet high quality standards. The position reports to the Production Manager.
Responsibilities:
- Responding promptly to customer inquiries.
- Excellent time management and organization skills, managing multiple simultaneous projects with stringent deadlines.
- Communicating with customers through various channels (i.e., email, phone, face-to-face).
- Knowing our products inside and out so questions can be answered.
- Review graphics, layouts and fonts before products are sent to production.
- Work in tandem with clients on designs based on requirements, modifications, and feedback.
- Ensure customer satisfaction and provide professional customer support.
- Set up and manage production files for router, laser, print.
- Other duties as assigned.
Qualifications:
- Must understand how to design in PMS and CMYK color spaces.
- Proficiency in programs such as Adobe Illustrator, and Photoshop.
- Strong verbal and written communication.
- Active listening skills.
- Ability to multi-task, prioritize and manage time effectively.
- Ability to sit, talk and type for prolonged periods of time.
Benefits:
Health benefits, paid time off, paid holidays and employer match retirement plan.
General:
Office/Production environment located in Redmond.
Full Time Position Monday - Friday 8:30am to 5pm
$22-$23 per hour
Job Type: Full-time
Pay: $22.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Relocate:
- Redmond, WA 98052: Relocate before starting work (Required)
Work Location: In person
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
