Job Responsibilities: Customer Service Manager
Salary: $20-30/Hour
Company: American Airlines
Location: New York, USA
Educational Requirements: Bachelor's Degree
Intro
Are you ready to explore a world of opportunities, both at work and at some point of your day off? Be part of our American airlines circle of relatives, and you’ll tour the arena, grow your knowledge and become the nice version of you. As you embark on a new adventure, you’ll address challenges with flexibility and beauty, studying new skills and advancing your profession whilst having the time of your existence. Experience free to enhance both your personal and paintings lifestyles and hop on board!
Why you will love this task
- This activity is a member of the cargo services team in the SVP international & shipment department.
- This process is a member of the cargo services team in the SVP worldwide & cargo department.
What you will do
- supports station control in main airport personnel to offer superior customer service experience
- Supervises personnel who experiment, transport, and kind mail, and who load and unload mail to and from ground device and aircraft
- Leads and directs airport personnel to perform their work in a secure and green manner in compliance with Federal, country and nearby guidelines inclusive of DOT, FAA, and different government corporations
- Establishes and keeps effective relationships with external and inner customers that foster compassion, authenticity, integrity, admire and dignity
- Offers path and suitable assist shape using effective assets to allow the crew to deliver excessive overall performance
- Promotes a professional subculture that is each socially responsible and ethical
- Revenue variety: $fifty five,862.Fifty six to $76,618.88
All you'll want for achievement
Minimal qualifications- training & earlier process revel in
- high college diploma or GED equivalency
Preferred qualifications- training & prior activity revel in
- previous airport customer service experience in leading a team with union/non-union workgroups, previous shipment enjoy, previous revel in adhering to compliance standards in heavily regulated environments, and/or previous dealer management enjoy
Talents, Licenses & Certifications
- capacity to work independently with minimum supervision in addition to function successfully as a member of a team
- Capacity to make decisions and work below stressful operational situations in a stressful surroundings
- Know-how and understanding of employer rules and useful automation applications
- Potential to work extra hours whilst there are operational desires
- Capability to work rotating shifts such as weekends, vacations and days off
- Willing to provide modern-day and unexpired driving force’s License
- Inclined to take pre-employment drug screening check
- Inclined to undergo complete historical past and/or fingerprint tests to meet security necessities, if relevant
- Capability to illustrate robust customer support and communique skills with the capacity to engage efficaciously with all stages all through the organization
- Ought to be able to acquire USPS clearance, which includes cleared drug display, crook records, fingerprinting and a 5-yr US residency requirement
What you will get
Experience loss to take gain of all that American airlines has to provide:
- Journey Perks: prepared to explore the arena? You, your circle of relatives and your buddies can attain 365 locations on extra than 6,800 each day flights throughout our global community.
- Fitness advantages: On day one, you’ll have get admission to to your health, dental, prescription and vision benefits to help you live well. And that’s simply the begin, we also provide digital doctor visits, bendy spending accounts and greater.
- Wellness programs: We want you to be the first-class model of your self – that’s why our well being programs provide you with all of the right tools, sources and aid you need.
- 401(ok) program: to be had upon hire and, relying at the workgroup, organisation contributions on your 401(ok) software are to be had after three hundred and sixty five days.
- Extra blessings: different super advantages include our worker assistance software, puppy insurance and reductions on lodges, automobiles, cruises and more
Sense free to be yourself at American
From the team contributors we lease to the clients we serve, inclusion and variety are the muse of the dynamic body of workers at American airways. Our 20+ employee business resource organizations are focused on connecting our group individuals to our customers, suppliers, communities and shareholders, assisting team participants attain their complete capacity and growing an inclusive work surroundings to satisfy and exceed the desires of our numerous global.
Are you geared up to sense a tremendous experience of satisfaction and satisfaction as you do your element to keep the largest airline within the global strolling easily as we take care of people on life’s adventure? Feel free to be your self at American.
