Job Responsibilities: Customer Service Representative
Salary: $20-30/Hour
Company: Delta Airlines
Location: Trenton, USA
Educational Requirements: Bachelor's Degree
HOW YOU MAY HELP US MAINTAIN HIKING (REVIEW & KEY DUTIES)
The OBS customer support consultant (CSR) will join the Atlanta OnBoard offerings – Catering crew to supply on an modern and international-class catering revel in. As a customer service consultant, you may join a carrier and operational centered crew in the world’s busiest and Delta’s biggest hub operation. Ideal applicants have to show the desire to make our catering experience and FA interactions a advanced and noteworthy product.
- Execute a fine hand off with flying crews and behavior galley audits all through catering provisioning to mitigate missing item issues/occurrences
- Guide restock of “keep items” from a terminal get right of entry to vantage to reduce dependencies on truck dispatches
- Function a product and mileage SME for ATL catering specifications with IFS and OBS
- Song, fashion and offer targeted “surprise & delight” for MI-19 tendencies, destinations, and flight crews
- Help & take part in “Catering Specification Blitz” at IFS Lounges for product, specification and exchange control “conversation and comments”
- Actively engage in Social Media/SkyHub postings and promotions, for ATL OBS brand constructing and cognizance
- Position requires regular movement, required to be actively transferring and overseeing all factors of the catering operation
- Role requires a customer support mentality to diffuse anxious conditions and efficaciously problem remedy on the fly
- Ought to efficaciously carry out a ramification of obligations in keeping with the useful work place assignment: however, below certain occasions, personnel can be required to carry out all capabilities
- Need to be able to paintings well in a crew environment
- Should be approachable and have strong interpersonal and presentation abilities
- Ought to practice safety-aware behaviors and comply with all COVID-19 protection precautions in all operational procedures and techniques
- Attend/participate in daily team huddles
- Assembling of carts may be required periodically
- Constructing ATLAS drawers to catering specifications (catering and provision components)
- Should be capable of elevate and delivery objects weighing up to forty kilos (similar weight to final an aircraft door forty-60 kilos)
- Perform first-rate manipulate features previous to shipping onboard
ADVANTAGES AND PERKS TO HELP YOU KEEP MOUNTAIN CLIMBING
Our tradition is rooted in a shared willpower to residing our values – Care, Integrity, Resilience, Servant management, and Teamwork – each day, in the whole lot we do. At Delta, our human beings are our fulfillment. On the coronary heart of what we offer is our consciousness on Sharing fulfillment with Delta personnel. Exploring a career at Delta offers you a chance to see the sector whilst earning fantastic reimbursement and advantages to help you maintain hiking along the way:
- Aggressive profits, industry-leading seasonedfit sharing program, and performance incentives
- 401(okay) with generous company contributions up to 9%
- Paid break day such as holiday, holidays, paid private time, maternity and parental go away
- Complete health benefits inclusive of medical, dental, vision, short/long time incapacity and existence benefits
- Family care assistance via fertility aid, surrogacy and adoption help, lactation aid, backed again-up care, and packages that assist with cherished ones in all ranges
- Holistic wellness packages to help physical, emotional, social, and financial health, including get admission to to an employee assistance application offering assist for you and all of us for your family, unfastened economic coaching, and giant assets helping intellectual fitness
- Home and worldwide area-to be had flight privileges for employees and eligible own family members
- Profession improvement programs to achieve your long-time period career goals
- World-extensive partnerships to engage in community provider and revolutionary dreams created to attention on sustainability and reducing our carbon footprint
- Commercial enterprise resource businesses created to attach personnel with common pursuits to promote inclusion, provide angle and help put into effect strategies
- Reputation rewards and awards through the platform Unstoppable together
- Access to over 500 reductions, specialty financial savings and voluntary advantages thru Deltaperks consisting of vehicle and hotel rentals and automobile, home, and pet coverage, legal services, and childcare
WHAT YOU NEED TO SUCCEED (MINIMAL QUALIFICATIONS)
- Ought to have and hold a legitimate driving force’s license
- Should be capable of obtain and preserve an airport badge with a customs seal
- Be as a minimum 18 years of age
- Bypass an extensive publish offer pre-employment historical past check, which includes finger printing and a crook history document check required by way of federal law
- Skip a put up offer pre-employment drug take a look at
- Ought to have fantastic oral and verbal communique skills and be able to realise certain activity commands
- Be inclined to work a set and/or rotating time table such as afternoons, evenings, weekends and vacations
- Have to effectively whole relevant schooling instructions. Incremental training for added responsibilities together with managing specialised methods, equipment and products can be required
- Capable of work in numerous climates inside and outside
- Must undertaking a expert photograph
- Ought to be capable of drive and appropriately operate a catering truck, when required to dispatch plane
- Must be capable of apprehend and perceive Galley geography with the aid of aircraft type
- Embraces numerous humans, thinking, and styles
- Always makes protection and safety, of self and others, the concern
- Where accredited by using relevant regulation, need to have obtained or be inclined to receive the COVID-19 vaccine via date of lease to be taken into consideration for U.S.-based job, if now not currently hired by means of Delta Air lines, Inc.
WHAT IS GOING TO COME UP WITH A COMPETITIVE ASPECT (PREFERRED QUALIFICATIONS)
- Need to have super verbal and written conversation abilties, organizational abilities, crew orientation and leadership talents
- High-quality guarantee experience relatively desired
- Strong computer competencies favored. Need to end up acquainted with e-gate matrix structures, Delta's catering related generation device
Delta Air lines, Inc. Is an same Employment possibility / Affirmative motion employer and presents reasonable accommodation in its application procedure for certified people with disabilities and disabled veterans. If you are a qualified person, you may request an affordable lodging in case you are unable or restricted to your capacity to access process openings thru this web site, observe for jobs thru Delta’s online device, or at any factor in the selection method. To request an affordable accommodation, please click right here.
