Job Responsibilities: Customer Service Representative
Salary: $20-30/Hour
Company: Aetna
Location: Jefferson City, USA
Educational requirements: Bachelor's Degree
Task Description
CVS health has an interesting new opportunity for a Bilingual patron Care representative. The client Care contact middle is actively hiring carrier focused experts fielding inbound contacts from our Retail and Pharmacy programs (website, App, etc) customers.
You'll be liable for incoming client touch across all channels which includes cellphone, electronic mail and on-line chat. Inside the this role, you may use your talent with all CVS online, cell and social media platforms to force virtual adoption and function a patron recommend for CVS.Com, Prescription control, CarePass application, CVS image and client family members help needs. You'll paintings in a group surroundings, take ownership for fixing purchaser troubles, and assist customers navigate CVS’s virtual structures, with the closing focus on consumer delight.
This is a flexible make money working from home role so that you can require you to work remotely and journey into the workplace 1 too 2 days in keeping with week. The agenda for this position is 10:30am – 7:00pm. Our hours of operation have briefly been reduced. If we elevate hours change again to reg. Commercial enterprise hours, the candidate have to be flexible to cover hours of operation as enterprise needs, inside the occasion wherein hours are adjusted to later in the evening. We are seeking someone interested by working bendy earn a living from home or completely far flung Monday through Friday, evenings, weekends, and vacations.
We provide a complete blessings package that incorporates medical, dental, vision insurance as well as a extensive-ranging listing of supplemental blessings and cut-price packages. Further to 16 paid days off for employees, we additionally offer ten paid vacations
Required Qualifications
- 1+ years of enjoy in a customer service role
- Need to be bilingual in spanish and english each verbal and written.
- Have to be capable of paintings far flung and meet all make money working from home requirements (privateness, net, etc).
Desired Qualifications
- Revel in a call center environment in a retail or healthcare setting
- Experience participating with external carriers
Schooling
- Verifiable excessive college diploma or GED is required
Enterprise assessment
Bring your heart to CVS health each one of us at CVS fitness shares a single, clean reason: Bringing our coronary heart to each second of your fitness. This motive guides our dedication to delivering improved human-centric health take care of a rapidly changing international. Anchored in our emblem — with coronary heart at its middle — our purpose sends a personal message that how we supply our offerings is just as critical as what we supply. Our coronary heart At paintings Behaviors™ guide this purpose. We want all of us who works at CVS health to sense empowered by using the role they play in remodeling our subculture and accelerating our capacity to innovate and deliver answers to make health care extra non-public, convenient and cheap. We strive to promote and preserve a culture of variety, inclusion and belonging every day. CVS fitness is an affirmative action employer, and is an same opportunity organization, as are the doctor-owned companies for which CVS fitness gives management services. We do no longer discriminate in recruiting, hiring, advertising, or any other personnel motion primarily based on race, ethnicity, shade, countrywide starting place, intercourse/gender, sexual orientation, gender identity or expression, religion, age, disability, blanketed veteran status, or another function protected via relevant federal, kingdom, or neighborhood law. We proudly help and inspire human beings with navy enjoy (energetic, veterans, reservists and national guard) as well as navy spouses to use for CVS fitness process possibilities.
