Job Responsibilities: Customer Service Representative
Salary: $20-30/Hour
Company: Aetna
Location: Baton Rouge, USA
Educational Requirements: Bachelor's Degree
Task Description
That is a earn a living from home possibility for absolutely everyone living within the Texas, CST time sector.
The role of the customer service representative is to be a customer-focused, courteous, empathetic, provider expert, who correctly makes use of knowledge of plans, merchandise, tactics and structures to offer information and solve issues, resulting in more suitable purchaser pride and retention.
The customer service consultant function is Aetna’s window to our members, providers, physicians and hospitals. As a customer support representative, the photograph you assignment over the phone and how you deal with the caller’s state of affairs is the public’s belief of Aetna.
We provide a human connection when it is wanted most.
Required Qualifications
- Enjoy in a production surroundings.
- Customer support experiences in a transaction-primarily based environment along with a name middle or retail region desired, demonstrating capability to be empathetic and compassionate.
- Sturdy communique and trouble-solving competencies -empathy towards clients’ desires and issues
- Sturdy pc navigation and typing abilities
- Potential to manipulate a couple of responsibilities in a transaction / high extent-primarily based surroundings
Favored qualifications
- Medical insurance favored however not required
- Microsoft office Suite
- At least twelve months in a customer support enjoy
Education
- High college degree, G.E.D. Or equivalent revel in
Commercial enterprise review
Convey your heart to CVS health every one of us at CVS health shares a unmarried, clean reason: Bringing our coronary heart to every second of your fitness. This reason courses our dedication to deliver more suitable human-centric health care for a hastily changing global. Anchored in our emblem — with heart at its center — our cause sends a personal message that how we supply our offerings is simply as essential as what we supply. Our heart At work Behaviors™ aid this reason. We need all people who works at CVS fitness to experience empowered via the role they play in remodeling our subculture and accelerating our potential to innovate and supply solutions to make health care extra personal, convenient and low-cost. We strive to sell and sustain a culture of variety, inclusion and belonging every day. CVS fitness is an affirmative motion organization, and is an same opportunity business enterprise, as are the health practitioner-owned businesses for which CVS fitness offers management services. We do not discriminate in recruiting, hiring, merchandising, or any other personnel movement based on race, ethnicity, colour, national beginning, intercourse/gender, sexual orientation, gender identity or expression, faith, age, incapacity, blanketed veteran status, or every other function blanketed by relevant federal, state, or neighborhood regulation. We proudly help and inspire human beings with army revel in (energetic, veterans, reservists and national defend) as well as military spouses to apply for CVS health job opportunities.
