Job Responsibilities: Customer Service Representative
Salary: $20-30/Hour
Company: United Airlines
Location: Georgia, USA
Educational Requirements: Bachelor's Degree
There’s never been a greater thrilling time to join United airlines. We’re on a route toward becoming the pleasant airline inside the records of aviation. Our shared purpose – Connecting human beings, Uniting the arena – is ready more than getting human beings from one region to every other. It additionally way that as a international organization that operates in hundreds of places around the world with tens of millions of clients and tens of heaps of employees, we've got a completely unique duty to uplift and provide opportunities within the locations wherein we paintings, stay and fly, and we can only do that with a clearly various and inclusive body of workers. Our careers consist of competitive benefits package deal aimed at keeping you satisfied, wholesome and well-traveled. From global-elegance advantages like 401k and space to be had tour privileges, United is surely a one-of-a-type location to paintings. Are you prepared to tour the sector?
- Tour: Fly United free of charge - domestic and international – carry your friends and family too!
- Flexibility: opportunities for time beyond regulation and ability to exchange shifts to work a bendy schedule.
- Phenomenal advantages: 401(ok), 401-k plan, medical health insurance and an employee assistance Plan for you and your own family.
- Construct your profession: opportunity to learn and develop into leadership roles with over 1/2 of our leaders starting in the operation.
- As much as $20.00/ hour: Seniority-primarily based pay raises with additional reimbursement for shift differential and additional time
Because the face of our customer, here’s what you will do:
Whether our customers are traveling for commercial enterprise or satisfaction, you're the professional within the airport that crafts essential connections and encourages an surroundings where all and sundry feels welcome, valued, and revered. You may be interacting with our home and global customers in our lobbies and at gates, helping them with ticketing, luggage, greeting customers as they start and end their adventure and doing it with a smile. You will provide pleasant, professional, confident, and insightful service to help solve customer journey problems and make their enjoy memorable.
What are your obligations:
- Interacting with customers in a kind and useful way is prime to crafting memorable reports and constructing customer loyalty and willpower
- Stepping up and waiting for patron needs while maintaining a strong sense of obligation whilst we've inconvenienced a patron
- Operating each and every day with a safety mentality via ensuring we maintain ourselves and every other to the best requirements
- Navigating challenges via being consistent but adaptable. Keeping composure and managing troubles at the same time as now not taking customer frustration personally.
- Operating collaboratively with others, helping your colleagues, and helping them achieve success with new methods and technologies.
Qualifications
The potential to work any time table or shift is vital
- Seeing that that is a union job primarily based on seniority, you may be assigned your initial schedule to meet our needs on the airport
- You have to be to be had for day and night shifts, weekends and holidays
- You may be required to work mandatory extra time, when necessary
- As you benefit seniority, you can trade days with colleagues, select up greater hours and have greater manipulate over your schedule
- Punctuality and reliability are important—we’ve were given flight schedules to satisfy!
The rewards for royal service
- $20.00/hour, with yearly will increase (as according to the union agreement)
- Clinical benefits for element time (20 - 30 hours in line with week)
- Flight privileges: you and your own family can fly anywhere in the international on stand-through
- Time off: you’ll usually have two days off in a row and can earn vacation days based totally on duration of service
A few extra requirements
- High faculty diploma, GED or equivalent
- Minimum of 18 years antique
- Secure working on computers
- Bodily ability to stand and stroll for a four-hour shift, as well raise and deal with bags
- Should pass a history test and drug display screen
- Legally authorized to work in the usa with out sponsorship
