Job Responsibilities: Customer Service Representative
Salary: $20-30/Hour
Company: Aetna
Location: Florida, USA
Educational Requirements: Bachelor's Degree
Process Description
CVS fitness has a thrilling new opportunity for a client Care representative. The customer support contact center is actively hiring provider focused specialists fielding inbound contacts from our the front save and virtual (website, App, and so on) clients.
You'll be answerable for incoming purchaser contact across all channels which include telephone, e-mail and on line chat. Within the this position, you will use your skillability with all CVS on-line, cell and social media structures to power virtual adoption and function a patron propose for CVS.Com, Prescription management, CarePass application, CVS photograph and consumer family members aid needs. You will paintings in a crew surroundings, take possession for fixing customer issues, and help clients navigate CVS’s digital structures, with the remaining attention on client pleasure.
This is a bendy make money working from home function on the way to require you to work remotely and travel into the office 1 to 2 times in step with week. The agenda for this position is 10:30am – 7:00pm. We're searching for a person interested in working bendy do business from home Monday via Friday, evenings, weekends, and vacations.
We provide a complete advantages package deal which includes scientific, dental, vision coverage as well as a huge-ranging list of supplemental advantages and bargain applications. Similarly to sixteen paid days off for employees, we additionally offer ten paid vacations
Required Qualifications
- 1+ years of experience in a customer support position
- Should be able to paintings flex faraway and meet all work from home requirements (privateness, internet, and so on).
Preferred qualifications
- Revel in in a call middle environment in a retail or healthcare putting
- Revel in participating with outside providers
Schooling
- A verifiable excessive college diploma or GED is needed
Business evaluate
Carry your coronary heart to CVS fitness each one people at CVS health stocks a single, clear motive: Bringing our heart to every second of your health. This purpose courses our dedication to delivering more desirable human-centric health take care of a swiftly changing global. Anchored in our brand — with heart at its center — our reason sends a personal message that how we supply our offerings is simply as important as what we supply. Our coronary heart At work Behaviors™ help this motive. We want everybody who works at CVS fitness to feel empowered by using the role they play in reworking our lifestyle and accelerating our capacity to innovate and deliver solutions to make fitness care extra non-public, handy and low priced. We attempt to sell and sustain a lifestyle of range, inclusion and belonging every day. CVS fitness is an affirmative movement agency, and is an equal possibility employer, as are the doctor-owned businesses for which CVS health provides management services. We do now not discriminate in recruiting, hiring, promotion, or some other personnel movement primarily based on race, ethnicity, coloration, national origin, sex/gender, sexual orientation, gender identity or expression, faith, age, disability, included veteran repute, or every other function protected by applicable federal, kingdom, or neighborhood regulation. We proudly support and encourage human beings with army revel in (lively, veterans, reservists and countrywide protect) as well as navy spouses to use for CVS health task possibilities.
