Customer Service Representative

Full job description

We are all about the customer experience and ensuring they are always cared for at all costs. Our business is about making customers happy. That's our main priority. Our Customer Service Representative team has helped companies build engaged, pleased, valuable customer experiences powered by our combination of humanity and technology. These exceptional customer experiences start with you! We are on a mission to find individuals who can create and deliver fantastic customer experiences.

Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion, or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. We train our Customer Service Representatives to be subject matter experts in the field to be confident in providing the highest level of service possible. Our Customer Service Representatives have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.

Customer Service Representative Responsibilities:

• Making the initial contact with consumers to schedule appointments and ensure all final questions are answered as clear and concise as possible before closing sales
• Creating an environment that cares for the team’s overall achievement and celebrates every successful milestone
• Promoting an environment encompassing mutual respect and trust between the Customer Service Representative and Sales team and other departments
• Assisting individuals in understanding our client’s brands and selecting the right products, services, and best solutions to meet their personal needs and achieve sales goals
• Responding to customer sales inquiries with compassion and active listening, and select the best solution in an efficient manner
• Identifying additional needs customers may have and help them to upgrade products, inform them of sales promotions, or additional services

Minimum Qualifications We Look Out For In A Customer Service Representative:

• High School diploma or GED equivalency is ideal
• Prior background in customer service, sales, retail, customer support, or other relevant fields are an added bonus
• Strong customer service orientation
• Ability to stay calm when customers are stressed or upset.
• Charismatic, charming, and courteous demeanor with customers and fellow employees on the
• Approachable and friendly with the ability to close any sale that presents itself delivering top-notch customer service, we want to hear from you! Apply now to join our team as a Customer Service Representative.

Job Type: Full-time

Pay: $40,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Flexible schedule
• Paid time off

Compensation package:

• Bonus opportunities
• Commission pay

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person

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