Full job description
Equifax is looking for skilled Customer Service Representatives to join our team in Earth City. A Customer Service Representative is responsible for effectively responding to inquiries regarding Equifax Workforce Solutions services and automated systems that enter the Service Center via phone, e-mail. Inbound agents work with client’s employees.
These roles are 100% onsite in our Earth City, MO service center.
What you’ll do :
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Work with each contact to establish rapport with and gain the confidence of the caller.
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Deliver excellent customer service and strive to exceed customer expectations.
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Contribute to positive team metrics and meet predetermined productivity standards.
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Partner with the internal business area and Internal Service Center teams for technical matters and client issue resolution, escalating issues through appropriate methods.
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Document details of client interaction into the system while on the phone.
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Ability to follow a script when conversing with callers
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Follow security processes & procedures at all times when handling calls due to the visibility of personal data
What experience you need
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High School diploma or GED.
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6 month minimum experience in any job with attention capturing details while engaging with customers or callers. Example: mortgage industry, tax preparation services, insurance claims.
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Ability to organize work duties and perform job functions independently preferred
What could set you apart
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Ability to handle a high volume of work and work under deadlines
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Ability to follow policies and procedures; complete administrative tasks correctly and on time.
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Ability to type 35 WPM
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Computer Skills Required: Proficiency with Microsoft Office PC applications including Word, Excel, and Outlook
Apply Mode:
Online Mode (No Fees required) 100% Free to apply
Who Can Apply in Equifax:
- All Candidates can apply in Equifax job Recruitment 2026
- Male Female both can apply in Equifax career vacancies 2026.
Experience Required:
1 Yr Exp. Holder can apply in Equifax
Selection Process:
Customer Service Representative - ESC Selection Process: The Selection will be selected on the basis of the Below Given Details.
- Interview
- Document Verification
Kindly do check the Official Notification and verify your eligibility before applying for the job notification. Notification Link Is Given Below.
Application Fees:
Customer Service Representative - ESC application fees 100% free for all.
No fees required.
Pay Scale(Salary):
Equifax company Job Pay Scale: Selected candidates will get salary on the basis of the details given Below.
- Salary will be according to posts, qualification, Experience and jio company rule.
Kindly do check the Official Notification and For more salary details. Notification Link Is Given Below.
Educational Qualification:
Candidates Who Have Passed Bachelor Degree or its Equivalent From a Recognized Board or University Are Eligible For this recruitment.
kindly check the Official Notification for more qualification details. Notification Link Is Given Below.
Document Required:
Required Documents For This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.
- Document – Qualifications certificate with marksheets.
- ID Proof Like The Adhar Card, PAN Card, Voter ID, Passport (Any one or Required)
- Passport size Photographs
- Signature
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read official notification carefully From the Official Website.
- Read Notification Carefully Before Apply.
- Keep Ready Your All Documents Like Adhar Card, 10th, 12th, Graduate Certificates or Any.
- Fill The Application Form (Link Is Given Below)
- Attach Required Document and Passport Size Photo with Signature.
- Then Submit. Done.
