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Full job description
Yardi is currently seeking a detail-oriented Data Entry Associate to join our Resident Shield team, where you'll play a pivotal role in managing third-party insurance policies. Your responsibilities will include meticulously entering and updating tenant policy information, utilizing various platforms such as email, OCR software, and phone systems to ensure accuracy and efficiency. With alternating shifts between handling physical and digital documents, you'll contribute to seamless operations and provide crucial support in resolving policy issues for our tenants.
What You’ll Do:
- Open third-party insurance policy documents delivered via regular mail utilizing the electronic letter opener,
- Utilize the high-speed scanner to scan documents.
- Assist with monitoring the program’s email inbox and digitally scanning documents.
- Utilize Optical Character Recognition (OCR) for electronic data entry and routing of third-party policy information.
- Verify accuracy of text recognized and assigned via (OCR), monitor document error queue, and manually enter data to correct input errors.
- Answer incoming phone calls and assists tenants with questions regarding automatically assigned renter’s insurance, and research and verify issues.
- Participate in regular team meetings; follow established policies and procedures.
- Develop knowledge of ResidentShield’s third-party insurance management program.
Who You Are:
- High school diploma or GED.
- One (1) year of clerical, office-related experience.
- Prior experience entering alphanumeric data into an enterprise system.
- Typing and ten key proficiency.
- Strong attention to detail and ability to accurately enter data.
- Computer proficiency and the ability to shift between multiple open browsers.
- Ability to follow specific processes and adhere to compliance guidelines.
- Familiarity with MS Office Suite, Word, and Outlook.
- Communication and phone skills.
- Ability to assist and coordinate tasks with others.
- Team-oriented with a desire for quality work.
Helpful to have:
- Prior experience working with insurance documents.
Real Estate runs on Yardi. About Us:
Yardi Systems pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We’ve created a team of over 9,000 employees in over 40 locations around the globe dedicated to making great real estate software products. Our cutting-edge SaaS solutions are trusted by renowned enterprises, providing our sales organization with a competitive edge in the market.
Discover the Yardi Difference:
Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.
Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.
Join Yardi and be part of a company that empowers, inspires, and celebrates success. #TeamYardi #BestPlaceToWork #YardiCareers
All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website.
EOE/Race/Gender/Disability/Vets
LOCATION
Irving, TX
BUSINESS UNIT
Insurance Division
DEPARTMENT
Client Services
EMPLOYMENT TYPE
Employee- Full Time
