Job Responsibilities: Data Entry Representative
Salary: $20-30/Hour
Company: Walgreens
Location: Montgomery, USA
Educational Requirements: Bachelor's Degree
Task precis:
According with nation and federal policies, plays information entry and affected person registration. Accountable for resolution of 1/3 birthday party rejects and responding to high volume patron inquiries, running below direct supervision. Follows fashionable running strategies and performs obligations in accordance with enterprise regulations and techniques. Liable for using pharmacy systems to attain affected person and drug records. Obligations may also range based totally on assigned branch.
Process obligations:
- The use of Walgreens prescription records access strategies and tips, strategies new affected person registration by using getting into facts into appropriate gadget. Handles affected person prescription requests inside HIPAA guidelines and enters top off orders for processing. Troubleshoots to achieve lacking prescription facts, and interprets medical abbreviations (SIG codes). Resolves all records access related exceptions.
- Handles correspondence to sufferers (inbound calls, chats, emails) and makes outbound calls to prescribers and sufferers as needed.
- Resolves 0.33 party Rejects with the aid of reviewing, amassing facts, making corrections and resubmitting for processing in keeping with individual plan necessities. Makes phone calls to insurers and others to obtain records, benefit override approval or otherwise resolve the 0.33 birthday celebration Rejects.
- Gives help to Pharmacists, both those in the facility and those at other locations. Identifies and communicates troubles to senior stage staff as suitable.
- Ought to reap active technician license or certification in the first 90 days, and maintain an energetic technician license or certification.
Fundamental qualifications
- 18 years of age or older
- Excessive school diploma or GED.
- Primary level computer capabilities (as an example: begin up and shut down computer, use mouse to factor and click on, start and near applications, transfer between programs, save files, print documents and/or access records on-line).
- Fundamental search engines capabilities to consist of commencing a browser, typing in URLs in the ideal place, the use of a search engine, bookmarking a site, navigating using lower back/forward/forestall buttons, and filling out forms online.
- Intermediate stage keyboarding abilities (at least 25 WPM, touch typing, formatting documents).
- Talk efficaciously in writing and verbally.
Preferred Qualifications
- At least 1 12 months of pharmacy technician revel in in a retail or name center surroundings.
- At least 18 months as a pharmacy technician with a certificate/registration with the aid of nation as granted via the state board for Pharmacy or nationally diagnosed certification employer.
- Experience presenting customer support to inner and outside customers, inclusive of meeting fine requirements for offerings, and evaluation of patron delight.
- Intermediate to superior degree keyboarding talents (at the least 35 WPM, contact typing, formatting files).
- Fluency in Spanish and English.
