Job Responsibilities: Data Entry Representative
Salary: $20-30/Hour
Company: Walgreens
Location: Indiana, USA
Educational Requirements: Bachelor's Degree
Task precis:
In accordance with national and federal rules, plays information entry and affected person registration. Liable for decision of third birthday celebration rejects and responding to excessive extent client inquiries, working below direct supervision. Follows wellknown working procedures and performs obligations in accordance with agency policies and techniques. Answerable for the usage of pharmacy structures to reap patient and drug statistics. Responsibilities might also vary primarily based on assigned branch.
Job duties:
- The usage of Walgreens prescription records entry tactics and guidelines, approaches new patient registration with the aid of entering information into appropriate gadget. Handles patient prescription requests within HIPAA pointers and enters top off orders for processing. Troubleshoots to gain lacking prescription statistics, and interprets clinical abbreviations (SIG codes). Resolves all statistics entry associated exceptions.
- Handles correspondence to sufferers (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed.
- Resolves 0.33 birthday party Rejects by reviewing, accumulating facts, making corrections and resubmitting for processing consistent with character plan necessities. Makes cellphone calls to insurers and others to achieve information, gain override approval or otherwise remedy the 0.33 birthday party Rejects.
- Presents assistance to Pharmacists, both the ones inside the facility and people at other places. Identifies and communicates troubles to senior stage personnel as appropriate.
- Should gain a lively technician license or certification in the first ninety days, and hold an active technician license or certification.
Fundamental qualifications
- 18 years of age or older
- Excessive school diploma or GED.
- Basic stage laptop talents (for instance: begin up and close down pc, use mouse to factor and click on, start and close applications, switch between packages, shop documents, print documents and/or get right of entry to facts on line).
- Simple search engines abilties to include opening a browser, typing in URLs in the proper area, the usage of a search engine, bookmarking a site, navigating the use of again/forward/stop buttons, and filling out paperwork online.
- Intermediate level keyboarding talents (as a minimum 25 WPM, touch typing, formatting documents).
- Talk correctly in writing and verbally.
Preferred Qualifications
- As a minimum 1 year of pharmacy technician revel in in a retail or call center surroundings.
- At least 18 months as a pharmacy technician with a certificates/registration by means of country as granted via the kingdom board for Pharmacy or nationally recognized certification organisation.
- Revel in presenting customer support to inner and external customers, consisting of meeting exceptional requirements for offerings, and evaluation of client pride.
- Intermediate to advanced level keyboarding abilities (at least 35 WPM, touch typing, formatting documents).
- Fluency in Spanish and English.
